WellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons a year throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adults.
The Medical Records Assistant at WellStone Emergency Services (WES) will review current paper medical charts for accuracy and completeness, and contact staff to obtain any missing information. Responsibilities include ensuring completion of paper chart documentation daily, and requesting and sending Medical Records/documentation, when required.
Qualifications required:
- High School Diploma or equivalent
- Working knowledge of Microsoft Office Products and excellent computer skills
- Excellent oral and written communication skills
- Excellent organization skills to include suspense/timeframe management
- Knowledge of Medical Terminology and Medical Records experience is a plus
Duties:
- Medical Records Assistant will review current paper medical charts daily to identify:
- Missing or illegible signatures and physician orders
- Medication Administration Record issues of concerns
- Missing required documents
- Ensure completion or correction of paper chart documentation daily
- Notify external staff (on-call coverage) when signatures or corrections to medical charts are needed
- Responsible for identifying any concerns with the final paper chart after discharge
- Scan each client’s paper chart into Avatar immediately after all chart corrections/completions
- Monitor lab work orders and file received lab results in client chart
- Review and process any written ROIs, then scan and enter in electronic medical record (Avatar)
- Manage all court documentation and update treatment team of court hearing dates/times
- Download and email appropriate Medical Records for probate court process prior to scheduled hearings
- Monitor email referrals for Civil Hold Unit
- Manage and complete medication prior authorizations and applications for prescription assistance programs
- Monitor messages for prescribers’ voicemail and client voicemail
- Request Medical Records
- Other duties as assigned
What we offer:
- Competitive medical, dental, and vision prices
- State Retirement through RSA plus an optional 457b/401a with a company match
- 9 paid holidays throughout the year
- Ability to continually accrue up to 15 day of PTO a year (unused rolls over)
We care for those impacted by behavioral health disorders, we are committed to one another through collaboration, and we are optimistic problem solvers who do what it takes to get the job done. We look forward to having you on the WellStone team.
Experience
Preferred- Knowledge of Medical Terminology and Medical Records experience is a plus
Education
Required- High School or better
Licenses & Certifications
Preferred- Drivers License Alabama
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well