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We are looking for an experienced Medical Office Specialist to join our dynamic healthcare team at our Cedar Valley Orthopedic Surgery Waterloo office. Qualified candidates must have the ability to multi-task, good communication skills, ability to work under pressure in a fast-paced environment, and value team dynamics. Medical Office experience is helpful but not required.
RESPONSIBILITIES:
Answering call, as well as checking-in and assisting patients and visitors.
Scheduling and confirming appointments.
Obtaining and updating patients' personal and health records.
Maintaining electronic health records.
Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
Updating and verifying medical insurance information.
Collecting co-payments from patients.
Chart work up.
Working incoming referrals.
General office duties as assigned.
This job description is not intended to be all-inclusive. You may perform other duties as needed to meet the ongoing needs of the organization.
CVMS offers a competitive benefit package to include health, vision, and dental insurance. 401K-match. Profit sharing opportunity available.
Cedar Valley Medical Specialists is a hundred percent independent and locally owned. Our staff of more than 400 includes specialized physicians as well as advanced practice and mid-level providers and support staff across dozens of healthcare specialties. We are headquartered in Waterloo, IA and all our physicians, clinics, and labs are located in and around the Cedar Valley so that we may better serve our entire community.
Requirements
A minimum of 2 years of experience or similar experience preferred.
Proficiency in integrated electronic health record and medical software is preferred but not required.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong attention to detail and ability to multitask.
Ability to work in a fast-paced and changing environment.
Ability to answer calls, schedule appointments, obtain patient information, and relay messages.
Ability to use multiline phone.
General knowledge of computer and internet.
