Job Description
JOB SUMMARY:
With supervisor from the Clinic Site Manager, provides medical interpretation and translation and performs additional related duties as a member of the non-medical support services team.
ESSENTIAL JOB FUNCTIONS:
- Provide interpretation and written translation services for licensed health care providers, professional staff, and other front-desk and back-office personnel, as requested.
- Interprets for patients and providers during the patient visit, conducting the task in an accurate, thorough, and sensitive manner.
- Interprets/translates and explains health care procedures to patients and provides instruction related to the patient’s visit and treatment plan.
- Interprets and explains cultural differences, customs, or practices to the patient and provider when appropriate; communicates any special needs of the patient.
- Assists in providing translation for phone triage and drop-in clinic.
- Interprets over the phone, on occasion, for other medical organizations or private doctor’s office.
- Assists when appropriate in the following work areas as requested by the supervisor: telephone reception, front-desk reception, medical records, and triage/nurse.
- Other clinic tasks that may be assigned are performing other duties and projects that are requested by other clinic managers whenever possible and if appropriate.
MINIMUM QUALIFICATIONS:
- High school diploma or GED and five years of professional medical translation experience or an equivalent combination of education and experience.
- Specific language requirement as required for the specific interpreter position
PREFERRED QUALIFICATIONS:
- Commitment to working in the Asian community, to community health care with familiarity with community health clinics.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- HIPPA Training Certification
- Certificate in Medical Interpretation or Proof of Interpretation Education