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Form of work
SalaryOverview:
Location : Location: US-VA-Norfolk
Provides accurate interpretation and translation of critical medical information in direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.
Responsibilities: - Provides thorough, timely and accurate face-to-face and telephone Spanish interpretation for patients, families, faculty, and staff.
- Provides written language translation when necessary.
- Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in Spanish to the patient.
- Assists in translating medical text from English to Spanish; may translate patient education information as specifically requested.
- Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
- Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.
- Maintains strict patient confidentiality in accordance with EVMS policies and standards.
- Performs other duties as assigned.
- Full fluency in both English and Spanish.
- High school diploma or GED; at least 2 years of relevant experience.
- Must be a Certified Healthcare Interpreter from the CCHI (Certified Commission for Healthcare Interpreters) or Certified Medical Interpreter from the National Board of Certification for Medical Interpreters or become certified with 12 months.
Location : Location: US-VA-Norfolk
