Medical Education/Sales Summer Internship Program

WELCOME TO PINNACLE INC!
OVERVIEW:
Pinnacle Inc. is a Metro-Detroit based sales agency that is privileged to be the exclusive distributor of Arthrex medical products throughout Southeast Michigan. We are committed to "helping surgeons treat their patients better" by focusing on surgeon education both in the field and at our state-of-the-art surgical training laboratory. As our industry continues to thrive and as Pinnacle and Arthrex continue to grow, we have designed a program to help entry-level talent better understand our business, gain real world experience in medical sales, and kick-start your career with one of the top Arthrex agencies in North America.
The Pinnacle Inc. Internship Program is a PAID, 12-week program over the course of the summer, offering hands-on experience in medical education, medical device sales, and operations/inventory, while delivering on Arthrex's mission of "helping surgeons treat their patients better". The ultimate goal of this program is to prepare you for this career after college and give you a head start on being successful in the medical device sales industry.
WHAT OUR INTERNSHIP OFFERS:
At Pinnacle Inc., we know how hard it can be for students and new graduates to find a career that is truly enjoyable, where there is opportunity to bridge the gap between classroom knowledge and professional experience and really show prospective employers what you can do. That is why it is important for us to have an Internship Program that allows our interns to accomplish the following:

• Resume Experience: Elevate your game and continue developing your skills with our incredible training and development program and add them to your resume once the program is complete.
• Gain Insight: Being immersed in our Internship Program will allow a better understanding of our industry and what it takes to be successful in medical sales.
• Apply Skills: Bring your current skill set and apply those skills to help support our ongoing initiatives of "helping surgeons treat their patients better".
• Confirm Career Path: Gain the confidence you need to decide if this is the right career path for you.
• Potentially Land Full-Time Job: Depending on performance and fit, you could land a full-time job and graduate college knowing your career is just around the corner.

There are also a few perks that come along with the internship too:

• Outstanding Company Culture: Hard-working, positive, friendly, supportive, progressive, innovative, inclusive, fast-paced, and challenging.
• Food & Drink: Never go hungry or thirsty with our well stocked refrigerators and snacks. Occasional FREE lunch provided.
• Network: Build relationships with an entire network of contacts that you will meet throughout your program.

REQUIREMENTS:
To be considered for this role, here are the skills we are looking for:

• Currently enrolled in college; or recent college graduate (within last two years).
• You can work occasional evenings or weekend days.
• You are not afraid to handle a variety of anatomic specimens (human body parts, including bones and joints).
• You have a strong drive and passion for learning.
• You thrive in a dynamic, face-paced work environment.
• You are an excellent communicator, both with internal and external parties.
• You are highly organized and have a strong attention to detail.
• You have basic computer knowledge with the tenacity to learn Microsoft Office programs including Outlook, Word, and Excel.

ROTATIONS:
As an Intern for Pinnacle Inc., you will work alongside some of the most experienced individuals in the industry, contributing to the mission and goals of each team you work with. You will spend your first six weeks in our Operations (Inventory) department and then will spend the following six weeks rotating throughout our Medical Education department and each of our orthopedic specialties in our Sales department and will gain knowledge in the following areas:

• Operations/Inventory - Operations and logistics of managing a medical device inventory warehouse, gain hands-on familiarity with orthopedic surgical trays and Arthrex products.
• Medical Education - Education of sales representatives on human anatomy, Arthrex products, surgical techniques, operating room etiquette, and more.
• Laboratory Events & Maintenance - Facilitation of educational events including surgical technique lectures and laboratory practice surgeries.
• Sports Medicine - Specialize in products and surgical techniques that treat acute traumas such as fractures, sprains, and dislocations as well as chronic overuse injuries including tendonitis and overtraining syndrome.
• Extremities & Trauma - Specialize in products and surgical techniques that treat injuries to extremities including hand, wrist, foot, and ankle, as well as products that treat long bone trauma.
• Arthroplasty - Specialize in products and surgical techniques that are used to reconstruct or replace joints.
• Orthobiologics - Specialize in products that help treat muscle and bone issues and/or help injuries heal more quickly.

WHAT YOU WILL BE DOING:
Throughout this Internship Program you will be:

• Learning the proper foundations and techniques to begin a successful career in the medical device sales industry.
• Learning how to manage successful inventory processes.
• Learning the full sales cycle including case scheduling, inventory requests, logistics of products for case coverage, billing for cases and follow-up.
• Assisting in hosting laboratory events, including communication, ordering supplies, set up, breakdown, and compliance reporting.
• Learning Operating Room etiquette.
• Assisting in the design of educational curriculums for our representatives.
• Participating in weekly education and sales meetings.
• Learning human anatomy along with Arthrex products and how they truly help surgeons treat their patients better.
• Learning how to manage a successful account by working collaboratively with experienced representatives in the field.
• Building relationships with hospital staff and surgeons by providing excellent customer service.
• Recommending innovative solutions to problems that come up through the program and helping implement those solutions.

CORE VALUES:
We hold ourselves to a high standard and expect the same from our Team.

• Integrity - We value honesty. We do the right thing regardless of the perceived consequence or outcome.
• Professionalism - We always portray a positive image of our company. We demonstrate a high level of expertise, commitment, reliability, and respect.
• Communication - We are accountable for our words, actions, and responses. We encourage the exchange of ideas in a collaborative environment.
• Results - We strive for consistent, measurable growth. We take ownership in achieving our goals through preparation, performance, and teamwork.