Medical Device Service Technician

Duties:

• Service and install SPD equipment (washers, sterilizers, autoclaves, etc.)
• Assist with the installation and setup of surgical lights, equipment booms, etc.
• Perform troubleshooting, repairs, and maintenance on equipment.
• Provide support to various hospitals within New England.
• Establish and maintain positive and cooperative working relationships.
• Participate in training seminars, meetings, and on-the-job training programs.
• Maintain accurate records of equipment maintenance, repairs, and inspections.
• Demonstrate a sense of urgency to independently identify and assist in resolution of customer issues.
• Calibrate and test equipment to ensure accuracy and functionality.
• Perform other related duties as assigned.

Skills:

• Valid driver’s license and the ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Strong mechanical knowledge and ability to troubleshoot mechanical issues.
• Effective written and verbal communication skills.
• Effective time management skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to enter data input into various portals).
• Experience with Field Service work, including on-site repairs and maintenance.
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on customer needs.
• Proficiency in using hand tools for equipment repair and maintenance.
• Excellent interpersonal and organizational skills.
• Inspect and test malfunctioning medical and related equipment following manufacturers' specifications.
• Ability to disassemble malfunctioning parts and repair, repair and replace defective parts related to mechanical, hydraulic, electrical and electronic functions.

Provided:

• Company vehicle
• Company phone and computer
• Company credit card

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Boston, MA: Relocate before starting work (Required)

Work Location: On the road