Medical Courier

Description - External
Position Highlights:
• Position: Medical Courier
• Location: Glenbrook, IL
• Full Time/Part Time: Per Diem
• Hours: Monday-Friday, 2:30 pm-11:00 pm and with rotating weekends and holidays (per diem)
• Required Travel: N/A
What you will need:

• Education: High School Diploma or four (4) years of equivalent work experience
• Certification: Must possess a valid Illinois Class "D" drivers license. Must have held a valid driver's license for three (3) years prior to the date of application. Must have good driving record subject to State driver motor vehicle verification to comply with Hospital Insurance requirements. Within three (3) years of date of application or promotion, must have not been convicted of a). driving under the influence of alcohol and/or drugs, b). reckless driving, c). leaving the scene of an accident involving death or personal injury. d). drag racing, e). manslaughter, f) reckless homicide, g). reckless conduct from use of a motor vehicle or other serious driving infraction conviction.
• Experience: Six (6) months to one (1) year of route delivering or courier driving experience. Knowledge of medical specimens and/or medical supplies preferred.
• Skills: Willing to learn, be dependable, reliable, emotionally stable, pay attention to details, and able to perform functions outlined in physical requirements. Seeks assistance of supervisory personnel as necessary. Good communication and interpersonal skills, ability to read, write, and communicate effectively. Possess honesty, integrity, trustworthy qualities. Models the NorthShore Service Values. Ability to organize and maintain driving records, work independently, and adapt to change.

What you will do:
Job Summary: The Medical Courier is responsible for performing all functions and duties associated with the pick-up, delivery and transport of medical materials, specimens, supplies, equipment, etc; between the hospitals and clinics offices, and businesses, as well as to collect, process and distribute U.S. and interoffice mail, route and or transport material and employees.
Medical Courier

• Transports specimens, reports and supplies between hospitals, offsite Satellite hospital operations, as well as non-affiliated hospitals and physician offices.
• Operates hospital owned vehicles in a safe manner, adhering to all state, local and federal traffic regulations
• Performs pre and post trip inspection of vehicle for any potential hazards
• Maintains a clean vehicle (refuel, wash vehicle) at all times
• Notifies management immediately of any mechanical or physical problems with any vehicle
• Services all routine and auxiliary sites as scheduled, retrieving all items, obtaining signatures at each location
• Utilizes Soft Express hand held device to scan specimens and packages, and to document any related issues or concerns
• Regularly communicate with dispatcher to confirm receipt and completion of assignment, issues, and concerns
• Enters pertinent data into handheld device related to pick-up delivery
• Communicates with Laboratory staff and its customers to ensure quality patient care

Courier/Transport Driver

• Transports employees and supplies between hospitals, corporate offices, and other NorthShore sites as specified, including, Satellite operations Special events, U.S. Government.
• Retrieves mail and supplies from scheduled locations (i.e. Mail/Copy Center, Receiving, Pharmacy, Operating Rooms, SPD, etc.)
• Performs quality sort pre/post delivery to ensure accuracy
• Enters pertinent data into hand held device related to pick-up and delivery
• Notifies department manager of any and and all driving infractions including loss of driver's licensure immediately
• Maintains accurate driving records, logs and trip tickets and reruns them daily to the department. Provide explanations.
• Ensures that all NorthShore passengers require an ID to board transportation. No employee will be allowed to board without ID.
• Provides Courier service to assigned routes to deliver and pick-up supplies/specimens of NorthShore facilities and other outside vendor companies
• Safely transports passengers, supplies between assigned locations
• Performs pre and post trip inspection of vehicle for any potential hazards
• Performs duties in a cost effective manner, communicates to supervisor of any wasteful practices
• Assists with special assignments and projects

Customer Service

• Represents NorthShore and department and provides routine explanation of service to users
• Follows Northshore Service Values, including demonstrating friendly and courteous behavior at all times to rider(s).
• Must have ability to deal effectively with the demand of departmental relationships with hospitals, clinics and departments
• Strives to maintain positive work environment
• Creates supportive climate/work environment by serving as a role model of professional behavior
• Maintains a service oriented relationship with customers
• Respects and maintains confidentiality of information relevant to customers, visitors and co-workers
• Communicates with dispatcher in order to receive relevant data and instructions

NorthShore - Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit NorthShore.org, SwedishCovenant.org, NCH.org and EEHealth.org.
When you work for NorthShore - Edward-Elmhurst Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.northshore.org) to better understand how NorthShore - Edward-Elmhurst Health delivers on its mission to "help everyone in our communities be their best".
NorthShore - Edward-Elmhurst Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
#ZRNC
#Linked In hastag