Address
Form of work
Salary- Monthly bonuses
- No weekends
- No nights
- Health insurance
- Dental Insurance
- Vision insurance
- Paid time off
- Life insurance
- Tuition reimbursement
About Us
R3 Dynamcis, LLC is an Accounts Receivable call center that focuses on providing Customer Service and Collections expertise to our Healthcare clients. At R3 Dynamics, our motto and DNA is "We Help". We believe that this is done through talented people who see purpose in helping other people.
Responsibilities and Duties
- Manage work flows and time to maximize recoveries and ensure client and patient satisfaction.
- Work with patient/guarantor, insurance companies and/or other third parties to negotiate, arrange and monitor payment plans.
- Contact consumers and utilize effective negotiating skills to collect unpaid debt
- Follow up with consumers to ensure payments are made within timely matter
- Use database to monitor and update accounts
- Keep accurate records and reporting on collection activity
- Prepare and process patient payments using the client systems as available.
- Meet or exceed established goals
- Obtain documentation with all Federal, State and local regulations and laws; including the Fair Debt Collection Practices Act, Fair Credit Reporting Act, the Health Insurance Portability and Accountability Act and others as appropriate.
- Perform other duties as required or directed.
About You
- Pays close attention to detail
- Excellent customer service skills
- Strong communication skills (written and oral)
- Ability to multitask
- Self-motivated attitude
- Dependable
- Ability to remain calm under stressful situations
- Ability to develop trust quickly
Qualifications and Skills
- Education: High school diploma
- Experience: Two years of over-the-phone customer service experience
- Skills: Word, Excel, interpersonal skills, telephone skills, organizational skills. Communicate well on a one-on-one basis or in groups for the purpose of obtaining or providing information. Possess an analytical and logical mind, able to recognize and evaluate relevant facts and legal concepts.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- Call center
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Saint Charles, MO 63301: Relocate before starting work (Required)
Work Location: In person
