Medical Assistant

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
Schedule: Monday, Wednesday and Friday no weekends, 9: 00 AM to 4:30 PM.
Compensation
•Days M, W, AND FRI (9 am-4:30 pm)
•$19.00 -21.00 per hour
Location: BklynCardio- 481 Atlantic Ave, Brooklyn, NY 11217
Medical Assistant
Medical assistants are allied health professionals who work predominately under licensed provider authority in outpatient settings-including outpatient departments of primarily inpatient institutions. Medical assistants may be delegated certain clinical, patient-communication, and administrative tasks by licensed providers. The category of licensed providers most often includes physicians, nurse practitioners, and physician assistants
Duties and Responsibilties:

• Provide patient-centric service and care to all patients in partneship with Providers.
• Respond to assigned practice and CardioOne email boxes ensuring patients or CardioOne receive a response within 48 hours.
• Work independently and collaboratively with the Practice Manager to serve as a seamless link between patients, practice staff, and providers to ensure optimal experience for all patients and practice providers.
• Assist in addressing patient concerns and requests through patient triage, collecting pertinent information to escalate to the provider team as necessary.
• Prepare charts for all Providers- prepare chart sections in Athena EMR at least 24 hours prior to visit with the following; but not limited to: reason for visit.
• Perform timely patient medication reconciliation
• Collect information pertiment to current pharmacy patient medication information
• Forward last office note/ensure notes are accurate for current visits in the EMR system.
• Review anc collect lab test results
• Review and collect imaging testing results
• Review and collect all other patient pertinent medical information necessary for care
• Patient Intake: Welcome all patients with kindness and compassion. Execute intake checklist [as defined by provider], perform trained documentation workflows in AthenaHealth EMR
• Perform and document in clinic testing and imaging
• Injections (certified and registered MAs only)
• Ask patients if they had any recent blood work done/online or phone confirmation.
• Obtain blood pressure, vitals, and weight.
• Glucose monitoring (if necessary)
• Perform EKGs
• Perform MCTs
• Perform Sleep Studies
• Perform Holter Monitoring
• Submit referrals to other provider offices.
• Acquire testing and imaging orders on the provider's behalf
• Manage all aspects of patient prescription needs, including: placing orders, coordinating care with pharmacies, answering patient questions & managing renewal requests
• Additional care coordination responsibilities as requested and trained by Practice Manager and Providers.
• Other duties as assigned (ex: assisting patients with accessing care once they are on practice premises).
• Screening of patients under 15 minutes

• Assess the quality of patient care provided by Medical Assistants through feedback and reviews.
• Monitor adherence to established medical protocols and procedures.

• Minimize patient wait times by optimizing the scheduling and workflow processes.
• Track and improve the efficiency of patient room turnover.

• Ensure accurate and complete documentation of patient information in electronic health records.
• Minimize errors in recording vital signs, medical history, and other relevant patient data.

• Evaluate the effectiveness of collaboration between Medical Assistants and cardiologists.
• Measure communication and coordination in patient care.

• Monitor the maintenance and proper functioning of medical equipment in examination rooms.
• Ensure that Medical Assistants follow protocols for equipment sterilization.

• Assess the success of Medical Assistants in providing clear and understandable patient education materials.
• Measure patient understanding and compliance with treatment plans.

• Evaluate the level of teamwork and collaboration among Medical Assistants and other healthcare professionals.
• Address any communication or workflow issues that may arise.

• Monitor compliance with infection control protocols to ensure a safe and sanitary environment.
• Implement measures to enhance infection prevention.

• Track Medical Assistants' participation in relevant continuing education opportunities.
• Ensure staff remains informed about the latest developments in cardiology.

• Evaluate the effectiveness of Medical Assistants in following up with patients regarding treatment plans and appointments.
• Measure patient compliance with recommended follow-up care.

• 1-year professional experience in healthcare setting.
  Strong attention to detail, and the ability to work independently
• Excellent communication (verbal and written), clinical and interpersonal skills.
• Demonstrates strong work ethic and reliability (i.e. attendance and punctuality)
• Ability to create and sustain meaningful patient experiences.
• The ability to quickly resolve issues and think outside the box
• Knowledge of medical terminology. Must be able to efficiently communicate with patients and providers using appropriate language.
• You are a self-starter, extremely organized and a multi-tasking master..

• Certification as a Medical Assistant or Certified Nurse Assistant in good standing
• Knowledge and use of EHRs (Athena experience is a plus!)
• Basic knowledge of chronic diseases and clinical processes (diabetes, hypertension, asthma, etc).