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General Summary: Responsible for assisting clinicians with patient care, administrative tasks and maintaining patient flow.
Primary duties and responsibilities:
Escort patients to exam rooms and assist in determining need for office visit.
Take vital signs and weights and assist in the patient flow, patient history, review medications.
Performs a variety of patient care procedures within the Certified Medical Assistant (CCMA) scope of practice, including but not limited to: Injections and EKG's.
Enter appropriate results of vital signs into the EPIC system.
Assist clinicians in the examination and treatment of patients.
Clean and restock exam rooms, order necessary supplies as needed and assist in the maintenance of equipment.
Answer telephone courteously and timely and take accurate messages and transfer appropriate calls to Team Leader.
Schedule all tests and procedures as requested by Team Leader.
Pick up lab reports, X-rays and correspondence as requested.
Perform RSV Strep/Flu tests, COVID swab tests, etc.
Assist in the maintenance of tracking systems of tests and results.
Attend required meetings, trainings and participations in committees as requested.
Enhance professional growth and development through in-service meetings and education programs.
Work in alternative departments and sites as requested.
Maintain patient confidentiality.
Check fridge temps, and glucose meter daily.
Complete all forms for clinicians to sign.
Develop knowledge of the practice and all aspects of the Medical Assistant role
Perform other duties as assigned
Education/Experience:
Completion of a formal Medical Assistant training program
Experience working as a Medical Assistant in a community practice setting preferred
Must be nationally certified as a Medical Assistant or must obtain national certification within 6 months from date of hire.
Experience working with an EMR system required.
Experience working on a computer required.
Competencies:
Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization
Excellent customer service, verbal and written communication skills
Ability to prioritize work and respond to changing needs
Possess the ability to learn quickly
Excellent computer skills