Address
Form of workJob Description
Job Title: Medical Assistant II
Job Type: Contract
Target Start: 10/31/2023
Active From: 10/11/2023
Expire On: 12/11/2023
Location: Houston, TX, US
Work Place Type: On-Site
Per hour Salary: 24 - 25 USD
Contract Duration: 3 Months
Openings: 1
Experience
3-5 years
Work Authorization Requirement
• Green Card (GC)
• U.S. Citizen
Required Skills
SCHEDULING FILING VITAL SIGNS EPIC MEDICAL FRONT OFFICE FRONT OFFICE ASSISTANT MEDICAL RECEPTIONIST RECEPTIONIST MEDICAL ASSISTANT SPANISH BILINGUAL CMA CCMA EMT NCMA NRCMA RMA
Mandatory Skills
No
Education
Highschool or Equivalent
Job Category
Healthcare
Sub Category
Medical Assistant
Description
Duties:
- Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
- Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
- Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
- Proactively approaches dissatisfied customers and implements customer service recovery measures.
- Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
- Obtains translation services as needed for customers.
- Participates in clinic meetings to assist in planning optimal patient flow for session/day.
- Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
- Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
- Knowledge of nursing/Medical Assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts.
- The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills.
- The ability to demonstrate quick decision making and self-initiated work behaviors is necessary.
- Certified MA, Rooming patients, admin paperwork, Vital Signs, Paper Charts, EPIC Charting Bilingual in Spanish/English MA would be at Main Medical Center M-T-W 730-1130 and then travel to TCP Green Park for pm clinic 12-330.(This clinic 1 Thursday and Friday they would remain at Main Medical Center 7:30-4pm
