Medical Assistant -Front Office & Back Office - Hawthrone Office

Job Description

Community Clinic looking to hire a MEDICAL assistant

JOB RESPONSIBILITIES (include, but are not limited to the following):

• Answer high volume calls and document all call information according to standard operating procedures.
• Schedules appointments, Verifies insurance eligibility.
• handle customer inquiries telephonically And inperson
• provide patients with service information.
• enter new patient information into system update existing patient information.
• process orders and patient requests
• identify and escalate priority issues
• route calls to the appropriate resource when necessary and follow up with patient calls
• contact patients
• Other duties as assigned.

Requirements/Experience/Skills:

• Must be bilingual (Spanish)
• Ability to type quickly
• Ability to properly answer the phone
• Strong data entry
• Previous experience in a healthcare call center or customer service environment preferred
• Knowledge of customer service principles and practices
• Knowledge of administration and clerical processes
• Attentive to detail
• Active Listener

Job Type: Full-time

Application QuestionsYou have requested that Indeed ask candidates the following questions:

• What is the highest level of education you have completed?
• Are you able to work in Los Angeles, CA?
• Do you speak Spanish?

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Ability to Relocate:

• Hawthorne, CA 90250: Relocate before starting work (Required)

Work Location: In person