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Salary$1,500 SIGN ON BONUS & $1.00/HR FLOAT PREMIUM!
VIDEO INTERVIEW REQUIRED
To be considered for next steps in the interview process,we require all Medical Assistant applicants to introduce themselves to us with a digital video interview. (Applicants that are current employees of Connecticut Children's do not need to complete a video interview.) Please complete your application, and then return to this page to complete your digital video interview.
Click Here to take the first step in your interview process with us, now!
SUMMARY
Under the direct supervision of the Practice Manager and /or Registered Nurse (RN), the Float Medical Assistant will perform a variety of administrative, clinical, departmental support, and documentation duties to promote the health, safety, and comfort of CT Children's patients and families. * The Float Medical Assistant will provide these services/support at various departments/specialties and must be able to travel to all Connecticut Children's locations, including distal satellite offices. Assignments at each the different location may range from a half day to weeks depending on the need of the departments.
ROLE RESPONSIBILITIES
Documentation, Administrative, Clinical, and Department Support functions *at the various assigned locations*:
ADMINISTRATIVE SUPPORT
- Supports the patient check-in and check-out processes.
- Scheduling and coordinating all patient appointments.
- Answering and directing calls.
- Process pre-authorizations and pre-certifications.
- Prepare and files medical record.
- Provides cross coverage for other administrative roles.
- Maintains clinical files according to organization/department protocol.
- Processes patient related correspondence.
- Maintains confidentiality of patient information.
CLINICAL SUPPORT
- Ensures efficient patient flow.
- Prepares treatment rooms and equipment for patient examinations.
- Provides appropriate procedural support following department specific guidelines.
- Performs initial intake of patient, up to and including: Interviews patient and family to obtain chief
- Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
- Obtain specimens, accurately performs and records patient POC testing per policy.
- Under provider and/or RN direction, performs tracking and retrieval of patient lab/diagnostic testing results
- Under provider and/or RN direction, performs the administrative functions of the patient prescription
- Provides cross coverage for other appropriate clinical roles.
DEPARTMENTAL SUPPORT
- Provide support as needed for departmental medical record audits.
- Cleans and stocks patient care rooms between patients.
- Maintains appropriate inventories of all medical supplies.
- Stocks and maintains all patient related forms and educational materials.
- Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment/facility
DOCUMENTATION
- Documentation is legible and falls within the appropriate MA scope/Organizational documentation
- Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry
OTHER RELATED ACTIVITES
- Performs other duties as may be assigned to promote the health, safety and comfort of CT Children's
- Ability to travel to satellite locations may be required.
- Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific
sensitivity in all interactions with patients/families.
- Demonstrates an awareness of safety needs and a basic knowledge of medical terminology, infection
- Asks questions, clarifications, and assistance when needed and in situations that fall outside of the MA
- Demonstrates support for the mission, vision, values, and goals of the organization through behaviors that are consistent with CT Children's standards.
- Basic Understanding of CT Children's Policies and Procedures.
- Understanding of the organization's environment of care.
Special Considerations:
Those Medical Assistants hired as a "float" must demonstrate flexibility and knowledge of documentation/procedures/workflow in the various departments to maximally support the patient experience. Medical Assistants must be able to travel to all locations, including distal satellite offices.
Position Specific Role Responsibilities
Refer to the Medical Assistant and Patient Care Assistant Professional Development Criteria document for the specific expectations to progress to the next level.Newly hired MAs in possession of a RMA certification or successfully completed a Medical Assistant or Certified Nursing Assistant training program will be classified as a MA at the first level (Medical Assistant I).
MAs without the above mentioned qualifications will be classified as a MA (Medical Assistant) and may only progress through the levels once the condition above is met.
Vocational training is defined as one of the following: Completion of Medical Assistant training program approved by the American Association for Medical Assistants or American Medical Technologists or similar program provided by the military; completion of Certified Nursing Assistant Program (Connecticut certification preferred); Current BSN nursing student in an accredited program and having completed 2 years of study and "Fundamentals of Nursing" course;
Experience: No prior experience required.
