Medical Assistant Bilingual

GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks. Responsible for surgery/procedure scheduling and electronic chart management. Provides information to patients so they can fully utilize, and benefit from the clinic services. Conveys a positive image of the clinic. 

ESSENTIAL FUNCTIONS:

1.  Fulfills patient care responsibilities as assigned which may include:  checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.

2.  Fulfills clerical responsibilities as assigned which may include:  sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, managing, and charts to ensure information completed and filed appropriately.

3.  Fulfills environmental responsibilities as assigned which may include:  setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to the scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.

4. Fulfills responsibility for maintaining medical office OSHA and HIPAA compliance and alerting practice manager when a violation or potential violation exists.

5.  Fulfills organizational responsibilities as assigned which may include:  respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.

EDUCATION:  High school diploma, some college preferred.  Completed accepted course in medical assisting.

EXPERIENCE:  Minimum of one-year work experience in public contact job, preferably service-related.  Experience or interest in healthcare.