Medical Assistant

Essential Job functions:

• Assists Physician, APN/PA with patient care, patient flow, procedures and clerical duties.  
• Responsible for greeting patients/family, scheduling patient appointments and tests in an efficient and timely manner.
• Collects payments from patients, provides account balance, and issues receipts.  Posts payments to the correct accounts.  Opens and closes batches daily as required, prepares bank deposit bags.
• Answer the telephone promptly and deal with callers needs expediously.  Takes an accurate message when needed and delivers to the appropriate individual. Demonstrates appropriate etiquette.
• Provides referrals and/or consult orders appropriately and in a timely manner.
• Schedules and enters diagnostic tests and procedures into order management system, following all appropriate workflows.
• Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers.
• Prepares the examination room.  Escorts patient into the room. Cleans examination room when exam is complete.
• Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
• Schedules appointments accurately and appropriately according to departmental guidelines
• Collects lab specimens according to departmental guidelines. Accurately labels specimens.
• Accurately completes any/all necessary forms for the patients.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Works cooperatively with PCR and clinical staff to ensure timely pre-authorizations.
• Appropriately reviews and reconciles medication list.
• Accurately documents allergies in EHR.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Employs appropriate and timely use of Tasking.
• Confirms future appointments as needed.  Reconciles Televox cancellation list.
• Communicates to the Office Supervisor / Manager appropriately and promptly.
• Maintains an organized sample closet and discards outdated medication.
• Employs appropriate and timely use of Tasking.
• Appropriately enters and links orders.
• Consistently and accurately stocks examination rooms with all necessary supplies. Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services.

General Job Functions:

• Verbalizes and demonstrates understanding medical emergency procedure.

• Complies with all SMG regulatory policies, procedures and standards.
• Understands and performs within scope of practice.

• Other duties as required i.e. EKG, Phlebotomy.

 Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers. Balance is maintained during climbing, bending and/or reaching.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).