Medical Assistant

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Provide administrative support such as filing, faxing, and scanning documents
- Adhere to HIPAA guidelines to ensure patient privacy and confidentiality
- Collaborate with medical staff to coordinate patient care and scheduling
- Assist with front desk duties including managing incoming and outgoing mail

Requirements:
- Previous experience in a medical receptionist or administrative role preferred
- Strong customer service skills with the ability to provide excellent patient service
- Proficient in medical scheduling software (e.g., Epic) and other office applications (e.g., Microsoft Office Suite)
- Knowledge of medical terminology and procedures is a plus
- Familiarity with HIPAA regulations and compliance
- Excellent communication skills, both verbal and written
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Detail-oriented with strong organizational skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $17.05 - $20.53 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Saint Augustine, FL 32086: Relocate before starting work (Required)

Work Location: In person