Medical Assistant

Job Title: Medication Management Assistant (MA/CMA/Psych Tech)
Status: Full-Time Location: Shoreview and surrounding clinics
Clinic Description
Ellie Family Services is a growing mental health and wellness agency based out of Saint Paul and serving the entire metro area through individual, family, and group therapy services, Medication Management, and In-Home Therapy. The Ellie Staff prides itself in being an innovative and creative team that works collaboratively with clients and community providers to deliver the most comprehensive and personalized treatment to all clients. We believe in working hard and playing harder and seek candidates who are as passionate about our mission as we are! We offer industry leading wages and benefits and consider ourselves change agents in the healthcare field. Ellie Family Services is excited to welcome another Medication Management Assistant to our growing team of magical, unique, and fun-loving healers, aka Unicorns (throws glitter in front of face)!
Who To Pretend to Be in Your Interview?
Ellie's Medication Management team is seeking someone who is detail oriented and organized, a team player with the ability to multitask and learn on the go, who also has prior experience working in a medical or mental health clinical setting. Applicants must be creative, hard-working, culture contributors, who are focused on ensuring that patients receive the best care possible. A good sense of humor never hurts either ;) Proficient computer skills and experience using Microsoft Office are a must. Experience as a Psych Tech, Medical Assistant, or LPN is beneficial, but not required.
Duties - Yup, we said it

• Triage patient calls with the ability to prioritize, communicate effectively with multiple providers, and respond to patient needs in a timely manner.
• Prepare prescription refill requests, and review clinical charting to ensure requests are appropriate prior to submitting.
• Review, complete, and record Prior Authorization requests and appeals.
• Accurately take and record patient vital signs and measurements.
• Update patient charts to reflect any changes in demographics, medications, diagnosis, allergies, etc. at each encounter to ensure that charts are accurate and up to date.
• Review and enter documents into patients' charts for provider review.
• Review and enter information from new patient intake forms to ensure that potential patients are matched with the appropriate Ellie provider.
• Assist with internal and external referrals as requested.
• Coordinate with Client Access Team to ensure that the needs of current and potential patients are met in a timely manner.
• Assist with scheduling, canceling, and rescheduling patient appointments.
• Assist with collecting copays, past due balances, and establishing payment plans as needed.
• Attend and participate in all required staff meetings and trainings

Qualifications and Skills:

• Prior experience working in a medical or mental health clinical setting is required.
• Knowledge of psychotropic medications, their uses, and potential side effects is strongly preferred.
• Prior experience preparing prescriptions as well as submitting Prior Authorization requests is preferred.
• Certified Medical Assistant or Psych Tech experience is preferred.
• Basic Life Support certification is preferred, but not required.

Benefits

• Healthcare, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, 401K plans... you know, the usual :)
• Awesome Team Building Activities and Swag

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways
Don't meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all...) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."
Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we're just people helping people. Wanna join the herd?