Medical Assistant

• Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines.
• Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient's value system.
• Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications.
• Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient's decisions on chart.
• Assist during medical examination.
• Excellent time management skills and ability to multi-task and prioritize work.

• Demonstrates PPM customer service standards.
• Social perceptiveness and service oriented.
• Greets clients politely and promptly and provides correct information for registration and check-out.

• Prepares for next day appointments (confirmation calls, insurance verification).
• Proficiency in MS Office and patient management software. Working knowledge of Epic - helpful!

• Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills.
• Excellent written and verbal communications skills.

• High school diploma or GED with medical assisting certificate; OR Graduation from an accredited Medical Assistant program. Certified Medical Assistant – a plus!
• Minimum of 1-year experience in an outpatient clinical setting required OR 2-years experience working in a related healthcare setting performing back or front office Medical Assistant duties.
• Ability to read, write, and speak English fluently.
• For Bi-lingual position: ability to read, write, and speak both English & Spanish fluently.

• Health care insurance through CareFirst with the choice of an HMO/ Open Access and Healthy Blue Advantage. Eligibility is the first of the month, following your day of employment.
• Flexible Spending Account: Health Care and Dependent Care. Eligibility is the first of the month, following your day of employment.
• Lincoln Financial Dental and EyeMed Vision Insurances. Eligibility is the first of the month, following your first date of employment.
• Life, AD&D Insurance: One time your basic annual earnings. This benefit is paid for by the Company.
• Short-Term Disability: 60% of your weekly earnings up to a maximum benefit. Details explained at job offer. Benefits begin on the 8th day and are payable for 25 weeks. This benefit is paid for by the Company.
• Long-Term Disability: 60% of your monthly base wages for prolonged illness or injury. With a maximum monthly benefit. Details explained at job offer. This benefit is paid for by the Company.
• PTO Accrued 1st year: 18 Days.
• Employee Assistance Program. This benefit is paid for by the Company.
• Tax-Free Transportation Plan.
• Other Supplemental Insurance Programs you can purchase.
• 10 paid Holidays (Eligibility is the first of the month, following your first day employment).
• 401(k) Retirement Plan: Eligibility to participate is the First of the Month following your first day of Employment. After one year PPM will match 100% of employee contributions up to the first 3% and 50% of the next 2%. Fidelity Investment is our 401k provide and they will mail an enrollment packet to your home address.

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