Med Spa Front Desk Staff

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest requests and complaints, ensuring timely resolution
- Process payments
- Provide exceptional customer service, ensuring guest satisfaction throughout their stay
- Maintain a clean and organized FRONT DESK area
- Assist with other administrative tasks as needed

Qualifications:
- Previous experience in customer service, retail sales, or FRONT DESK operations is preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Proficient in using technology, including computers, phones, and reservation systems
- Ability to remain calm under pressure
- Attention to detail and accuracy in handling guest information and payments

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 15.00 – 16.00 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Rotating weekends
• Weekends as needed

Work Location: In person