Med Assistant & Psr

Overview
Medical Assistant & Patient Service Representative
Full-time, 80 hours per pay period, Day Shift
LeConte Medical Center is a part of Covenant Health, our region's top-performing healthcare network and is a 79-bed community hospital located in the heart of Sevier County. We're a full-service, not-for-profit hospital delivering modern medicine and compassionate care to the growing Sevier County community. LeConte offers a full range of health services, including top-tier specialists, a modern ER, and a beautiful Women's Center. Learn more about our amazing facility at https://www.lecontemedicalcenter.com/about-leconte-medical-center/.
As you'd expect, we offer our employees a robust benefits package, including:

• unmatched medical insurance,
• tuition reimbursement;
• student loan repayment assistance,
• certification bonuses;
• leadership and professional development programs;
• an employer-matched 401(k); and
• a generous Combined Time Off (CTO) program.

Position Summary: Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling, referral processing, and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice.
Recruiter: Sandra Simmons ssimmon6@CovHlth.com 865-374-5368
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Responsibilities

• Fulfills patient care responsibilities as assigned which may include but not limited to, accompanying patients to exam/procedure room; preparing patient for exam; performing basic triage procedures including accurate vitals; collecting patient history; assisting physician with various procedures such as phlebotomy, injections, suturing, and other typical office procedures..
• Retrieves initial basic condition of patients, records vital signs and weight, then reports to appropriate practitioner.
• Schedules all outside patient appointments per physician order and relays accurately to patients.
• Communicates effectively with patients/public, co-workers, physicians and or their offices.
• Maintains a safe, comfortable, and therapeutic environment for patients/families during their visit.
• Demonstrates sensitivity to patient's comfort and privacy.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Responsible for scheduling patient appointments for return visits.
• Performs referrals and pre-certifications as needed.
• Ensures an adequate stock of supplies and well maintained equipment.

Qualifications
Minimum Education: None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
Minimum Experience: One (1) year experience in medical office setting and with International Classification of Diseases (ICD) and Current Procedural Terminology (CPT) coding required. Minimum (1) year experience in medical office setting with working knowledge of clinic appointment scheduling and collection required. Must have excellent communication skills. Experience in ICD-9 and CPT-4 coding required.
Licensure Requirement: Must have and maintain a Certified Clinical Medical Assistant (CCMA) or Registered Medical Assistant (RMA) license.