- Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. • Genuinely thanks each customer and invites them back. • Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. • Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking special orders. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Ensures appropriate stocking of fresh and smoked meat/pork/poultry cases, coolers and freezers by rotating and replenishing product. • Responsible for proper inventory control through handling, pricing, and stocking products. • Conveys customer special orders to appropriate personnel. • Operates an automatic wrapping and pricing machine; adjusts, cleans, oils, replenishes wrapping film as needed. • Operates manual wrapping machine for larger items, or items at Chopping Block. Weighs, dates, and labels manually wrapped items using department scales. • Keeps all areas of department organized according to “5S” standards. • Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signing procedures, and meeting customer demands. • Verifies and sets up prices in scales and wrapping machine according to Jewel price list. • Checks invoices against delivered product, places product in appropriate storage location according to “5S” standards. • Maintains meat display cases and assists customers with questions regarding specific meat cuts and special order requests. • Sets up and maintains full service meat case (Chopping Block) • Checks codes and removes product with expired shelf life, improperly packaged, wet or otherwise unacceptable product. • Replenishes stock of pre-packaged meat product in refrigerated or frozen display cases. • Cleans all Department utensils, equipment, merchandising tables and cases, food preparation surfaces, floors, doors, and walls according to sanitation schedule and standards. • Checks signage to ensure it is with the appropriate product and at the correct price. • Updates price changes as needed in scales, on shelves and displays. Updated 6/2011 • Prepares and completes all daily bookwork, record keeping and documentation required by the Company, Store Director or Market Manager. • Reports out-of-stock products to appropriate personnel. • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. • Reviews the status and appearance of product for freshness, rotating products on display for sale and in reserve areas. • Monitors temperatures of all display and storage units for proper holding procedures. • Removes trash in a timely manner. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines. • Reports to work when scheduled and on time. • Ensures that all food is handled in accordance with local health department regulations. • Protects associates and customers by removing potential hazards from the sales floor in a timely manner
Job Type: Part-time
Pay: From $14.90 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Physical setting:
- Grocery store
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person