McDonald Volkswagen Sales Manager

Who We Are:

At McDonald Automotive, we strive to make every employee an employee for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McDonald Automotive is critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.

Because our goal is to exceed a client’s total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

About your role:

The Sales Manager is responsible for the overall leadership and management of the retail sales floor. They are responsible for nurturing and cultivating a positive culture and work environment that aligns with the mission and values of the organization. The Sales Manager directs and leads teams to ensure that sales, operational, financial, and customer satisfaction metrics are achieved. We believe the most successful person for this role is a subservient leader with high energy, and excellent organization and communication skills.

Essential Duties and Major Responsibilities:

• Work directly with our employees and customers to develop relationships and help to enhance the sales process.
• Build rapport with customers to establish a customer network.
• Provide training and support to the sales staff and assist in closing deals.
• Help manage the productivity of the sales department.
• Facilitate regular sales training for continued team growth.
• Conducts sales training meetings.
• Works with salespeople on programs to increase sales and helps close deals when necessary.
• Appraises incoming used vehicles following established standards for appraising trades.

Type of Experience Needed to be Successful:

• 5 years of previous automotive sales experience is required.
• 5 years of supervisory experience is preferred.
• 1-year of Dealer System Management experience is preferred.

Specialized Skills:

• Basic MS Office Suite knowledge; computer software/internet proficiency.
• Must maintain a valid state driver’s license to drive any customer or company vehicle.
• Monitors performance of self and others to make improvements or take corrective action.
• Great customer service, organizational, problem-solving, and multitasking skills.

Supervisory Expectations:

• The position has immediate oversight of 2 or more team members performing the same or directly related work as those the position leads, which includes interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal and performance, rewarding and disciplining, addressing complaints, and resolving problems.

Physical Demands and Work Environment: (The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to ⅓ of working time, “regularly” means between ⅓ and ⅔ of working time, and “frequently” means ⅔ and more of working time.)

• The work environment is a typical Automotive Retail Dealership environment. The employee must complete their work satisfactorily in an environment where significant distractions include staff, clients, and vendors walking through and conversing; telephones ringing; conversations carrying over; and interruptions requiring the employee to answer questions from others. There will be some on-site work that will require driving or being out in varying weather elements for short periods of time.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Core Competencies:

Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; writes clearly and informatively; Able to read and interpret written information.

Teamwork - Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Focuses on solving conflict, not blaming; Listens to others without interrupting.

Reasoning and Problem Solving - Using logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions.

Managing People - Takes responsibility for subordinates’ activities; makes self-available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth.