Career Area:
Supply Chain and LogisticsJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Materials Planning Analyst - Temporary .
The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.
Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience .
Job Duties/Responsibilities may include, but are not limited to:
Ensuring availability of inventory for assigned customers are satisfied within the allocated time frame.
Serving as focal point for customers
Coordinating with customers to resolve issues and ensuring performance
Acting on schedule releases and follow up for on-time shipments
Ensuring timely delivery and availability of parts to support customer requirements
Basic Qualifications:
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Accurately gauges the impact and cost of errors, omissions, and oversights
Utilizes specific approaches and tools for checking and cross-checking outputs
Processes limited amounts of detailed information with good accuracy
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Demonstrates experience participating in productive collaborative processes
Assists in communicating shared goals with diverse groups and parties
Helps solve business problems and meet business goals through collaborative processes
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives
Examines a specific problem and understands the perspective of each involved stakeholder
Develops alternative techniques for assessing accuracy and relevance of information
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution
Uses fact-finding techniques and diagnostic tools to identify problems
Customer Management : Knowledge of processes and methods to effectively manage business relationships and transactions with customers of product components; ability to apply related knowledge, experience and skills into real practice.
Follows procedures in carrying out routine customer management tasks
Uses electronic systems or tools to record/retrieve supplier information and carry out transactions with customers
Resolves routine customer issues; escalates non-routine issues up chain of command
Works with customers to ensure that purchases meet delivery date and quality specifications
Top Candidates will also have:
Experience with Microsoft Office (Excel, Outlook, etc)
Experience working a Customer Service related role
Associates degree
Additional Information:
This position does not offer relocation and is located in Champaign, IL or Morton, IL.
This position is full-time/ Temporary and is eligible for limited medical benefits
Final Details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers . #Li
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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