Job Description
- This position is passionate about service delivery excellence!
- Specific activities relative to the job function include product receiving, stocking, product disbursement, inventory delivery, and other basic inventory management activities - by applying the functionality of systems and applications such as ULS IM, and Microsoft Office.
- Makes on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements
- Operates various devices that include: Requisition & Inventory Management
- Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions
- Take direction and communicate openly with the Site Supervisor (and Team Lead) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independently
- Promotes personal growth and development by staying abreast of new policies and improvements
- Raise customer concerns and quickly identify the course of action with a goal of first-call resolution within established turnaround times
- The primary shift is Sunday - Wednesday 6:00 am CST - 5:00 pm CST, with the ability to adjust the schedule as needed
- High school diploma or equivalent required
- Ability to present and articulate points through verbal and written communications
- 1-2 years of customer service, warehouse, or inventory management preferred
- Ability to establish and champion positive customer relationships
- Strong interpersonal skills and proactive approach in all duties
- Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement.
- Detail-oriented, technically proficient, organized, problem solver, promotes a team environment.
- Willingness to work overtime as the need arises.
- Ability to push and lift up to 50 lbs.
- Requires excessive walking.
- Will be required to follow all the Policies and Protocols.