Address
Form of workDescription
Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices to create a healthy stress-free environment for relaxing and to meet the needs of guests with Wilde Hospitality.
ESSENTIAL FUNCTIONS:
- Using comprehensive knowledge of various massage modalities and common understanding of body treatments, evaluate clients by conducting various motion and muscle testing and suggest treatment plans in accordance with spa's specific massage and body healing offerings.
- Perform prep work, correctly clean, and restock room as necessary upholding the standards of hygiene and sterilization as directed by law and the spa's policies and procedures to maintain a clean and sanitized work environment.
- Handle guests' queries and concerns efficiently and politely and provide exact, suitable, and instant responses to all requests by guests.
- Possess the aptitude to work with no direct supervision and maintain a constructive attitude to add to quality work environment.
- Alert management to order linens, supplies and backbar.
- Properly care for tools and use proper amounts of backbar product to assist with cost controls.
- Be a positive role model for all providers.
NON-ESSENTIAL FUNCTIONS:
- Perform special projects and other responsibilities as assigned.
- Regularly present at, take part in and support training and staff meetings for the spa
- Executing professional boundaries and does not engage in dual relationships with clients
- Converse to management all occurrences connecting staff or guests in the spa that require notice.
- Efficiently inform and teach guests concerning specific wellness concerns.
OTHER PERSONNEL ISSUES:
- Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
- Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
- Report any unusual occurrences and/or request to the Spa Management.
- Read and abide by all the regulations and rules of conduct stated in the employee handbook.
JOB REQUIREMENTS:
Education: High school or equivalent; Must hold and maintain a current Arizona massage license; 500 hours of massage training from an accredited school.
Experience: Minimum one year experience providing massage services in a high-end resort or luxury spa environment.
Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage. An ideal candidate will be able to perform the core modalities of massage along with several specialty modalities and body treatment knowledge.
Skills and Abilities:
- Able to read and speak English; able to lift, push, carry 20 - 50 lbs.
- Must be able to stand for an entire shift and be able to move throughout the Spa/hotel areas.
- Must be able to work holidays, weekends, and flexible shifts/hours.
- Physically capable of using the required equipment and/or tools specific to position.
No. of employees supervised: Zero_____ employees
Hours Required: Scheduled days and times may vary based on need
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Lifting 20 - 50 lbs.
Pushing 20-50 lbs.
Carry 10-20 lbs.
No Lifting/Pushing/Pulling/Carrying Required.
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Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Ability to bend to lower-level cabinets and storage room Bend to lift tools
No Bending/Kneeling Required.
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Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Maneuver in narrow areas
Stationary Position
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Continuous Standing Describe the reasons to include time period and frequency.
Standing required servicing guest(s) 90% of time scheduled
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Climbing Stairs: Up to approx.12steps20% of__8 hours___
(time period)
Ladders: Up to approx.______feet______% of_____________
(time period)
No Climbing Required.
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Driving Describe type of vehicle, distances, % of time involved and frequency.
X No Driving Required.
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Work Environment Inside: 95 % of 8 hours _
(time period)
Outside: 5 % of 8 hours
(time period
Describe any abnormal temperature exposures: None
Hearing Critical X Moderate Minimal
Explain: Communicate with supervisor, co-workers, and guests
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Vision Critical X Moderate Minimal
Explain: View set-up; serve guests
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Speech Critical X Moderate Minimal
Explain: Communicate with supervisor, co-workers, and guests
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Literacy Critical X Moderate Minimal
Explain: Read & understand instructions on BEOs
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Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.
Cleaning agents for SPA tools- 30% of the time
No Chemicals/Agents Used.
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Protective Clothing Type: Slip-resistant footwear
Approx. 100 % of scheduled shift
(time period)
None Required.
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Equipment Operation List type of equipment and frequency of use.
Spa equipment/tables
None Required.
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Other Considerations
None.
