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SalaryJob Description
JOB BRIEF:
The marketing support specialist is responsible for supporting the E-Commerce, direct-to-consumer sales channel within Power Distributors. This position helps drive profitable sales by helping manage and oversee promotional activity, advertising spend, technology platforms, and performance metrics. In addition, the role works to actively resolve customer issues and respond directly to customer-initiated inquiries. This position requires the ability to adapt, problem solve, and manage multiple tasks with urgency and accuracy.
- This position is a Hybrid role with opportunities to work from home.
RESPONSIBILITIES:
- Monitor Amazon Seller Central, eBay, Shopify and other E-Commerce channel activity.
- Ensure all digital content is up to date, within standards and guidelines, and consistent throughout all platforms leveraging a product database
- Partner with internal teams to ensure orders are shipped in a timely manner and meet requirements to maintain performance metrics and customer expectations
- Create, manage, and optimize product listings, including item descriptions
- Monitor, analyze and report on channel sales and other key metrics
- Analyze and recommend changes to current promotions or ad spend based on prior channel results
- Develop and implement new promotional activity based on prior channel results
- Serve as primary contact for E-Commerce content related issues
- Respond to customer-initiated inquiries via email and phone
- Process customer returns across multiple marketplaces
- Process some sales orders, invoices, and credits on an as needed basis
- Other related tasks, as needed
REQUIREMENTS:
- Bachelor’s Degree in Communication, Marketing, or Business preferred
- Experience with Amazon, eBay, Shopify, and NetSuite platforms a plus
- Able to manage multiple tasks and re-prioritize work quickly
- Creative thinking, critical thinking skills, and the ability to innovate
- Strong organization & planning skills; attention to detail
- Lawn and garden industry, small engine, or related experience a plus
- Excellent written and verbal communication skills
- Flexibility, open-mindedness, and adaptability to a rapidly changing environment
Industry-leading compensation and benefits package, including:
- Competitive base salary (paid bi-weekly), Individual performance bonuses (paid annually)
- Medical, Dental and Vision Insurance
- 401K plan with matching company funds
- Student Debt Assistance
- Exceptional initial and ongoing training
- Advancement opportunities for outstanding performers
Power Distributors delivers state-of-the-art distribution and fulfillment, dedicated sales, service & technical support, manufacturer certified training and a complete offering of the industry’s biggest and best known brands all in one convenient package. We move parts & products with speed, precision and efficiency down the supply chain from the people that make them to the people that sell them adding value along the way through expert systems, services & staff.
We are the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products including consumer and commercial generators, consumer and commercial pressure washers. We also distribute Oregon Equipment Parts, Oregon Cutting Systems, and several other allied parts lines.
We are the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products including consumer and commercial generators, consumer and commercial pressure washers. We also distribute Oregon Equipment Parts, Oregon Cutting Systems, and several other allied parts lines.
