Marketing Specialist

About the Internet Society

The Internet Society is a global non-profit organization that works to protect the Internet as a place of opportunity. We connect and empower communities to ensure the Internet remains trustworthy—open, globally connected, secure, and a resource for good in the world. We believe the Internet is for everyone. But it’s more than just a privilege; it’s our responsibility to improve it.

We mobilize technologist, end users, potential users, policymakers, government agencies and institutional and corporate partners to defend and promote the collaborative inter-networking, technical standards, and protocols that grow and strengthen the Internet.

If you believe in the power and possibility of the Internet, be part of our mission.

The Internet Society (ISOC) is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions.  Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and ISOC’s achievements.

About the position

The Marketing Specialist is responsible for the coordination of Internet Society’s social media channels and website. Working closely with the Senior Digital Marketing Manager and the Senior Web Manager, the Marketing Specialist will have hands-on involvement in the day-to-day execution of social media and website updates, thus will play a critical role in Internet Society’s digital presence.

Capable of multitasking, switching from one digital environment to another, the Marketing Specialist juggles a variety of executional demands all the while ensuring timely updates, alignment with brand standards, content standards, and tone of voice before publishing.

Location

Remote

Essential Duties and Responsibilities

Social Media Production

• Support the Senior Digital Marketing Manager in implementing a global social strategy for Internet Society channels (Twitter, Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.)
• Create short- and long-term promotion calendars for Internet Society’s global social channels based off of upcoming content, events, and organizational initiatives
• Schedule and post compelling content daily to the Internet Society’s global social channels
• Develop toolkits and templates for the regional Internet Society social media channels, staff, and/or community to use, aligning messaging with the global strategy
• Monitor channels and engage with followers daily
• Report on quarterly engagement and identify trends and opportunities for improvement
• Support development and management of paid campaigns
• Create graphics following Internet Society brand guidelines

Website Support

• Ongoing content updates, maintenance and archiving using standardized templates for internetsociety.org site, as well as for our affiliated sites (afpif.org, ndss-symposium.org, globalencryption.org, etc.)
• Scheduling, proofreading and publishing blog posts
• Coordination with translations team on Spanish and French content and creation of respective pages
• Website administration tasks (fixing broken links, SEO and accessibility fixes, clean up of unused images and documents, archiving and redirecting of older content, etc.)
• Provide quarterly and by request website analytic reports
• Other duties as assigned

Desired Qualifications

• Minimum of 2 years of professional experience
• Degree in Communications or related field
• Multitasker at heart
• Digital environment is your jam, and where you thrive
• Experience with WordPress content management system (CMS), including knowledge of Gutenberg editor features, development of content and usage of plugins
• Knowledge of website performance, usability and accessibility standards (WCAG) and user experience best practices
• Experience with Twitter, LinkedIn, Facebook, Instagram is required. Experience with TikTok, Mastodon, or other emerging social networks a plus
• Proven design capabilities using tools like Canva, Photoshop, and/or Illustrator
• Understanding of search engine optimization (SEO) and Google Analytics, (GA4 is a plus)
• Excellent written and verbal communication skills
• English as first language, knowledge of Spanish and French is a plus
• Commitment to the Internet Society’s mission, values and objectives
• Excellent interpersonal skills with the ability interact in a multicultural and collaborative environment

What You'll Love About Us

• Make an Impact. We have an exciting vision and mission to bring the internet to everyone!
• Great Company Culture: We are a global team in 30+ countries and live our values of collaboration, inclusion, respect, people and passion in all of our HR programs including our new recognition program!
• Rest and Relaxation.  Generous paid time off, paid public holidays and sick leave as needed.
• Benefits.  Based on local in-country guidelines.
  
• Give back.  Get paid to volunteer in your community!
• Professional Development and Educational Benefits. Annual company contribution towards professional development or higher education.
• Flexible Work Models.  Work-from-home, or hybrid, depending on position and location.

Compensation and benefits for this position will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position. Exact pay will be based on factors including but not limited to relevant qualifications, experience, geographic location, education, business and organizational needs.

The Internet Society is an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.