AddressAs a Marketing Manager, you will be managing a team of marketing representatives who achieve results through tour bookings, selling packages, generating leads, meeting targets. This position will support the team by providing clear communication and direction, training, coaching, mentoring and managing operations.
What will I be doing:
- Responsible for day to day operations; including but not limited to scheduling, team meetings, addressing team member concerns. Builds spiffs, incentives and contests to empower the team. Distributes monthly compensation plans and targets to all team members.
- Handles customer questions, problems, and complaints requiring management intervention.
- Monitors team members’ interactions to ensure they are providing accurate information to all guests, team members and vendors as well as providing outstanding customer service.
- Fosters relationships with Resort Operations, Call Center management, Hotel Partners and Sales Leaders. Thoroughly evaluates alternatives to current processes or proposed changes in a timely manner and makes an informed decision to commit to the execution, always being honest, tactful, and professional.
- Performs any reasonable request by management that supports the department’s mission and goals.
What will it be like to be a Team Member…..
At the core of our company’s success are our Team Members! We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
Don’t wait! Apply today.
