Address
Form of workReady for a marketing opportunity that is more than your Monday-Friday desk job? Come join our Club M Team! We are looking for someone who understand that at a premier casino resort and entertainment destination that the entertainment happens mostly at night and on weekends. If communication skills and guest experience are your top skills, we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!
Starting pay up to $17.50 an hour*
*Based on shift.
Job Overview: Serves as the primary points of contact and knowledgeable resources for Club M and Promotions. Enrolls casino guests in the Club, issues complimentaries, promotes Club M, and provides information about both Mystic Lake and Little Six. Assists with execution of all promotions and special events. Initiates and practices exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversees and administers collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshoot guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.
SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.
We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Must be 18 years of age or older.
- Combination of education & experience in customer service/marketing/communications equal to 2 years.
- Strong computer and mobile application experience, word-processing, spreadsheets, and electronic mail software. Ability to communicate effectively with a diverse population.
- Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
- Superior service orientated attitude.
- Ability to work nights and weekends.
