Description
Location: Greenville, SC (Onsite/Hybrid)
- Coordinates proposals on accounts for fully insured and ASO financial arrangement groups based on the accounts plan design and anticipated needs of the groups. Ensures accuracy of all data submitted by sales representatives and/or service representatives.
- Prepares/reviews all enrollment materials (packets, brochures, benefit booklets, etc.). Coordinates with sales representatives, service representatives, internal departments, and/or vendors to ensure accuracy of all materials. Assists/responds to needs of sales/marketing team for marketing materials/marketing support functions (reordering of enrollment materials, preparation of proposals, presentations, etc.).
- Provides administrative support to marketing sales/service representatives, staff, and management to include typing, filing, and mass mailings. Prepares and distributes various internal/account specific reports (weekly, monthly, etc.). Maintains department calendars, makes travel arrangements, and all other administrative support duties as needed.
- Receives telephone calls from sales/service representatives, underwriting, agents, members, etc. Answers questions regarding submitted proposals, new or renewal benefits, claims filing, billing, provider services, account concerns, etc.
Required Education:
- High School Diploma or equivalent
Required Work Experience:
- 1 year administrative/clerical support and/or customer service.
Required Skills and Abilities:
- Effective organizational and customer service skills. Good judgment skills. Demonstrated written and verbal communication skills. Proficiency in spelling, punctuation, and grammar skills. Ability to handle confidential or sensitive information with discretion.
Required Software and Tools:
- Microsoft Office.
Required Licenses and Certificates:
- Must be able to pass the South Carolina Department of Insurance exam for licensure.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.