Market Manager – Sales Enablement

Market Manager, Sales Enablement
Act as a sales enabler between Asurion and a wireless carrier’s sales channels focused on growth areas within the carrier-owned retail and indirect dealers. This position will be responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching and implementing continuing education training & social media campaigns. This position will also work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements.
Essential Duties and Responsibilities:

Point of Sale strategic development

• Assess gaps in current sales process and develop effective point of sale growth strategies to accelerate Mobility & Home Protection performance
• Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels

Field Sales Training Support

• Engage high opportunity areas of retail and indirect channel to drive incremental mobility & home protect growth
• Execute on in-store training curriculum with store leadership, champions, and sales representatives
• Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior
• Promote awareness and utilization of key channel support resources
• Sales enablement store visits will entail (1) pre-meeting leadership engagement, (2) backroom training session, (3) 1:1 on floor coaching and observations, (4) side by side selling, (5) leadership/champion train the trainer sessions, (6) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with client store leadership, (8) post visit virtual trainings with leadership and reps
• Sales EnablementMarket Manager will typically visit 32 stores per month

Virtual Training Support

• Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels

SKILLS:
Mindset & behavior

• High energy
• Strong interpersonal skills
• Able to motive others and rally people behind a goal
• Collaborative team player
• Self-propelling and resourceful
• Organizational and execution rigor
• “Can do” mentality and persistence

Soft/Leadership skills:

• Ability to work independently and demonstrate initiative
• Contact management, time management, and strong organizational skills
• Presentation skills to small and large groups, across all levels
• Problem solving, negotiation, and analytical skills
• Intermediate level abilities in Microsoft Office Suite and other client related applications.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred (concentration in Business, Marketing or other relevant subject area is ideal)
• Minimum of 2 years’ experience in Sales related role. Field experience strongly preferred
• Wireless retail experience preferred. Related areas such as consumer electronics, warranty products, etc. also relevant
• Insurance Licensing: Must be able to pass State Property and Casualty Licensing exam

TRAVEL REQUIREMENTS:

• Availability and flexibility to travel within assigned area of responsibility with approximately 60% overnight travel.

About Asurion:
Simply put, Asurion helps people stay connected. As the global leader of connected life services, we provide over 300 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurion’s 17,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, Asurion helps customers enhance their lives through their technology. For more information about Asurion, please visit www.asurion.com
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.