Market Manager

Thank you for taking the time to explore a career with Revive Med Spa. The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego with significant expansion plans, now is the perfect time to join our team!
Across our ten locations, Revive's team of nurses and physician assistants provide a wide range of non-surgical aesthetic procedures, including botox, filler and skin lasers.
We take pride in creating a positive work environment developed over 16 years where management and the corporate team work to support our patients and providers. Our culture is defined by: truth, transparency, open communication and teamwork.
We are looking for a strong leader who is personable and excited to expand the Revive Med Spa team! A Revive Med Spa Market Manager directs the day-to-day operations of the stores in their region.They will ensure customer needs are met by creating a positive environment for staff and clients. Develop strategies to help keep the business profitable as well as making sure all employees' and contractors' needs are met.
Experience:

• Must have 3 years management experience in retail/customer service
• Skilled in use of Excel and Word.
• Minimum High School or GED

Essential Skills and Abilities:

• Excellent interpersonal and communications skills.
• Positive attitude, friendly, creating a positive work environment.
• Dedication to high quality of patient care and efficiency.
• Do well under pressure and handle all situations in a calmly matter
• Ability to keep a professional relationship and hold team members accountable.
• Superior interpersonal and communications skills-evidenced by retention rates, client and staff feedback.
• Decisive leadership with above average judgment.
• Superior interpersonal and communications skills-evidenced by retention rates, client and staff feedback.

Responsibilities:

• Assist Leads in Supervision of Clinical Staff: Provides support to the medical spa staff: nurses, nurse practitioners, physician assistants, aestheticians and technicians. Conducts and assists with ongoing employee evaluation of clinical staff on a regular basis. Facilitates a team environment with other providers, management, and retail staff. Mentors newly hired providers and existing staff. Oversees front desk and works with lead in huddles to make sure daily, weekly and monthly tasks are done.
• Quality Assurance: Ensures the practice work environment is clean, efficient, and consistent with usual standards for the rendering of medical services.
• Medical Records: Safeguards all patient information in accordance with practice policies and HIPAA standards.
• Staff Training: Ensures new employees are appropriately trained and oriented with the assistance of product representatives.
• Safekeeping of Practice Assets: Ensures all equipment and facilities are clean and useable, regularly and economically maintained, and constantly secured. Also provides staff training for new equipment prior to use. Supports Inventory Manager regarding accurate product inventory and equipment management.
• Policies and Procedures: Ensures all clinical policies and procedures are maintained and followed by providers. Participates in development and revision of policies and protocols annually and as necessary.
• Clinical Role: Follows up with client administrator on all medical events. Consults and communicates with corporate management and medical director routinely regarding medical events.

Requirements

• Legal documentation establishing eligibility to be legally employed in the country in which you apply.
• Ability to work Full Time (the work regularly demands in excess of 40 hours per week) which may include mornings, evenings, and 1 weekend a month.
• Physical ability to carry out the essential functions of the job including stocking shelves, checking out sales, standing or walking the entire shift, and frequent lifting up to 25 pounds.
• Bilingual Preferred
• Well versed in Northern California market.
• Able to travel to northern California locations as needed.

Organizational Relationships

• Reports to VP of Operations

Salary

• $70,000/ annually
• Benefits for Full Time employees
• 401K Eligibility

Location

• Reports to Walnut Creek or Sunnyvale med spa.

Revive Med Spa is an EEO /Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.