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Form of workNice to meet you, we're Vesta Healthcare.Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center.
Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.
We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It's an insurance covered benefit, so it's available to most adults with Caregivers free of charge to them.
We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what's best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).
We're looking to add to our team of experts who care deeply about our mission.
Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play. We strive to continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)
The ideal teammate would be...An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys training others, speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment. They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.
The ideal teammate would be able to:
Would you describe yourself as someone who has:
In addition to amazing teammates, we also offer:
The pay for this position will be $18 - $20 per hour based on experience.
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We look forward to speaking to you!
Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.
At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home! If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com , please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.
Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.
We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It's an insurance covered benefit, so it's available to most adults with Caregivers free of charge to them.
We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what's best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).
We're looking to add to our team of experts who care deeply about our mission.
Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play. We strive to continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)
The ideal teammate would be...An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys training others, speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment. They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.
The ideal teammate would be able to:
- Communicate with the patient and their care team through various channels (calls, text, chat, etc) to ensure optimal clinical outcomes
- Respond to inbound inquiries from patients and their care team promptly
- Maintain a positive, empathetic and professional attitude at all times
- Collaborate closely with the clinical pods on the post-onboarding experience for both members and caregivers, providing high-touch support and necessary resources
- Educate new care team members on the Vesta mobile application and the value Vesta offers
- Ensure customer satisfaction of the Vesta program
- Manage a frequently evolving outreach list to drive department productivity
- Coordinate with cross-functional teams in troubleshooting and resolution of reported issues with the Vesta Healthcare application and devices
- Document all interactions with the patient and family within our proprietary system and our EHR
- Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
- Function within timeframes of a fast-paced startup in the healthcare environment
- Perform other duties as required or assigned
Would you describe yourself as someone who has:
- Fluency English and Mandarin (required)
- 1-3 years of healthcare industry experience - working alongside nurses and other healthcare team members (required)
- 2+ years experience helping to coordinate care and services for members of a fragile population (required)
- Experience with documenting in electronic medical records (required)
- Experience speaking with and supporting caregivers (required)
- Experience documenting in eClinicalWorks (EMR) (preferred)
- A love for the elderly and ensuring they remain healthy at home
- A bachelor's degree or equivalent work experience
- A strong proficiency in computer software navigation
- A fundamental knowledge of GSuite or MS office
- Strong verbal and written communication skills; is able to communicate professionally with patients and customers
- Strong problem solving skills; able to identify problems and create solutions
- Excellent organizational skills
- Ability to multitask
- Ability to perform duties as assigned or requested
- Comfortable in a dynamic and always evolving startup environment
- Comfortable speaking with members about their health needs
In addition to amazing teammates, we also offer:
- Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
- Paid vacation
- Paid Sick/personal days
- 12 paid holidays
- One time reimbursement to set up your home office
- Monthly reimbursement for internet or other home office expenses
- Monthly gym reimbursement to be used for gyms, online classes, etc
- Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
- Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
- Pre-tax Flex Spending/Dependent Care/Transit accounts
- 401k plus match
The pay for this position will be $18 - $20 per hour based on experience.
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We look forward to speaking to you!
Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.
At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home! If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com , please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.
