Address
Form of work
SalaryHabitat for Humanity International (HFHI) seeks a Manager, U.S. Affiliate Accountability Framework. The Manager, U.S. Affiliate Accountability Framework will (1) serve as the primary supportliaison to the Policy Committee of the U.S. Council, (2) serve as a support liaison for multiple groups that focus on elements of the Affiliate Accountability Framework – Operational Excellence (OpEx), Internal Audit (IAD), Governance, Risk and Compliance (GRC), Legal, Compliance Solutions and the Quality Assurance Checklist (QAC) team and (3) conduct data and trend analysis as it relates to affiliate compliance, including good standing criteria and U.S. policies and QA standards.
Essential Duties and Responsibilities:
o Act as the primary support for the Policy Committee of the U.S. Council (including related Quality Assurance Checklist and good standing criteria alignment) 50%
**Support the Director of U.S. Operations in identifying each fiscal year’s expected policy revisions and coordinate with internal HFHI stakeholders to outline potential updates.
**Oversee the coordination of the monthly policy committee meetings and ad hoc task force meetings, as needed.
**Lead meeting preparation such as the development of agendas, capturing of minutes, creation of presentations or additional pre-reads, and timely distribution of all needed resources.
**Oversee and maintain upkeep on all policy and good standing related pages and supporting resources on the Knowledge Center and the Policy Committee’s SharePoint pages.
o Act as support for individuals and teams that interact with the U.S. Affiliate Accountability Framework (Operational Excellence, Compliance Solutions, Quality Assurance Checklist team, Internal Audit, Global Risk & Compliance, Legal, and others as needs arise) and support compliance mapping and alignment initiatives 30%
**Support regular meetings to discuss and identify trends relating to operational challenges faced by U.S. affiliates and compliance issues; create action plans relating to the like.
**Participate in teams that review Geographic Service Area (GSA) merger and expansion requests and name change requests.
**Participate in teams that review conditional good standing and policy exception requests. Support in documenting and tracking approvals and denials.
**Monitor good standing elements and propose good standing changes.
o Conduct data and trend analysis as it relates to affiliate compliance, including good standing criteria, U.S. policies and QA Checklist standards. 10%
o Lead, support or coordinate other compliance-related projects or initiatives as assigned. 10%
Minimum Requirements:
**Education: Bachelor’s degree
**Years of Related Experience: 5 to 7
**Excellent communications skills.
**Detail orientation with ability to analyze, problem solve, organize, and manage multiple/ competing priorities.
**Ability to work independently with follow through and minimal direction.
**Ability to work as a member of a team and cross-functionally.
**Ability to manage escalations to resolution.
**Ability to prioritize quality and customer experience while still prioritizing efficiency.
**Proven track record of effective consultative and presentation skills.
**Ability to build strong relationships across a diverse group of stakeholders.
**Solid systems knowledge in Power Point, Excel, SharePoint, Smartsheet, Salesforce, PowerBi.
**Proficient in working with databases.
Preferred:
**Strong Proficiency in PowerBI and Tableau.
**Active support of HFHI Values:
o Humility – We are part of something bigger than ourselves
o Courage – We do what’s right, even when it is difficult or unpopular
o Accountability – We take personal responsibility for Habitat’s mission
For work locations in the US, the salary range for this position is between $66,000 – $99,000 per year. The target hiring range for this position is $70,125 - $78,375 per year.
The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.
Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
Essential Duties and Responsibilities:
o Act as the primary support for the Policy Committee of the U.S. Council (including related Quality Assurance Checklist and good standing criteria alignment) 50%
**Support the Director of U.S. Operations in identifying each fiscal year’s expected policy revisions and coordinate with internal HFHI stakeholders to outline potential updates.
**Oversee the coordination of the monthly policy committee meetings and ad hoc task force meetings, as needed.
**Lead meeting preparation such as the development of agendas, capturing of minutes, creation of presentations or additional pre-reads, and timely distribution of all needed resources.
**Oversee and maintain upkeep on all policy and good standing related pages and supporting resources on the Knowledge Center and the Policy Committee’s SharePoint pages.
o Act as support for individuals and teams that interact with the U.S. Affiliate Accountability Framework (Operational Excellence, Compliance Solutions, Quality Assurance Checklist team, Internal Audit, Global Risk & Compliance, Legal, and others as needs arise) and support compliance mapping and alignment initiatives 30%
**Support regular meetings to discuss and identify trends relating to operational challenges faced by U.S. affiliates and compliance issues; create action plans relating to the like.
**Participate in teams that review Geographic Service Area (GSA) merger and expansion requests and name change requests.
**Participate in teams that review conditional good standing and policy exception requests. Support in documenting and tracking approvals and denials.
**Monitor good standing elements and propose good standing changes.
o Conduct data and trend analysis as it relates to affiliate compliance, including good standing criteria, U.S. policies and QA Checklist standards. 10%
- Create quarterly compliance reports with year-over-year comparisons.
- Identify network health trends and develop possible early intervention measures or resources.
- Facilitate quarterly calls with the appropriate stakeholders to review data and identified trends.
o Lead, support or coordinate other compliance-related projects or initiatives as assigned. 10%
Minimum Requirements:
**Education: Bachelor’s degree
**Years of Related Experience: 5 to 7
**Excellent communications skills.
**Detail orientation with ability to analyze, problem solve, organize, and manage multiple/ competing priorities.
**Ability to work independently with follow through and minimal direction.
**Ability to work as a member of a team and cross-functionally.
**Ability to manage escalations to resolution.
**Ability to prioritize quality and customer experience while still prioritizing efficiency.
**Proven track record of effective consultative and presentation skills.
**Ability to build strong relationships across a diverse group of stakeholders.
**Solid systems knowledge in Power Point, Excel, SharePoint, Smartsheet, Salesforce, PowerBi.
**Proficient in working with databases.
Preferred:
**Strong Proficiency in PowerBI and Tableau.
**Active support of HFHI Values:
o Humility – We are part of something bigger than ourselves
o Courage – We do what’s right, even when it is difficult or unpopular
o Accountability – We take personal responsibility for Habitat’s mission
For work locations in the US, the salary range for this position is between $66,000 – $99,000 per year. The target hiring range for this position is $70,125 - $78,375 per year.
The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.
Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
