Manager, Tech Lead, Regional Payment Integrations - Emea (Remote)

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of innovative opportunities for the business. At McDonald’s you solve technology innovation challenges at an incredible scale, and work across global teams who are always up for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you see your friends use the tech you build at their favorite McD restaurant.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

The Commercial Products & Platforms team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms, across channels and touch points, efficiently and conveniently.

As Manager, Tech Lead, Regional Payment Integrations, you’ll coordinate the expansion and further adoption of our mobile order and pay capability into new global markets. This includes backend integrations into payment service providers and gateways, as well as adding support for locally relevant alternative ways of payment and digital wallets.

McDonald’s global mobile app is the cornerstone of our digital ambitions for the next decade, and this role will play a central role in bringing mobile ordering and flawless payments to millions of customers around the world. Alongside partners in product management, experience design, treasury, and the international markets, the Manager, Tech Lead, will be responsible for the technical solutions to enable new payment methods and capabilities globally.

The Tech Lead, Regional Payments Integrations will work as part of the Payments team within Customer Technology and act as a steward for these new products and platforms. This role unlocks key new experiences for McDonald’s customers as we advance our standardization and globalization journey.

Accountabilities & Responsibilities:

• Lead architecture solutions and establish technical vision and strategy for your products, with a focus on integrations with key payments partners and a forward-looking approach for payments orchestration.
• Act as technical leader for Software Development Engineers (SDEs) within your squad(s), ensuring the quality of technical work and helping to address engineering challenges in balanced, scalable ways.
• Act as the key domain expert for your technical components, third-party integrations, and payments landscape in regions and markets you support, participating in cross-team planning activities and assisting in solution design where it impacts your applications and services.
• Partner closely with multi-functional teams and peers in product, experience design, enterprise architecture, and market leadership teams to balance interdependencies and align deployment roadmaps.
• Contribute to critical reliability and resiliency goals by reducing complexity, driving standardization, and crafting with redundancy and defensive design patterns in mind.
• Ensure that software work align with architecture, security, and quality standards, including test automation and end-user documentation.

• At least 5 years of experience working in hands-on technical roles, with a strong background in software engineering and architectural design.
• At least 3 years of experience working in an Agile software development environment, participating in, or leading scrum ceremonies, and leading engineering teams.
• Strong interpersonal skills with a curiosity about breaking down technical details and decisions for non-technical audiences.
• Expertise in developing cloud applications and microservices architecture, with a point of view on standard processes and technologies.
• Solid understanding of cloud-native technologies, continuous deployment, and test automation.
• Experience leading multi-functional teams and managing indirect reports.
• Experience with project and product planning, including prioritization and roadmap creation, in partnership with peers and adjacent product teams.
• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Strong sense of ownership and accountability for what you and your teams deliver, with high personal standards and a principled attention to detail.

Preferred Qualifications

• Bachelor’s degree in computer science or software engineering.
• Extensive hands-on software development and/or solution architecture experience.
• Direct experience with payments industry solutions (including payment service providers, payment processors, payment gateways, and mobile wallets specific to markets in the EMEA region) highly preferred.
• Familiarity with C# .NET, Java, Swift, and Kotlin.
• Certifications in AWS and/or Google Cloud.

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

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