Manager Supplier Management

Position Title: Manager Supplier Management (M2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Manager of Supplier Management leads the team of resources that supports on-boarding, updating, off-boarding, and managing the performance of suppliers for Crown Castle while also driving performance improvement of the function. In addition, the role oversees the development, support, and implementation of fleet strategies. To effectively lead these functions, the Manager of Supplier Management regularly communicates initiatives and statuses to the Vice President of Supply Chain, Supply Chain Directors, as well as VPs and Directors in Towers and Network.

Responsibilities

• Develop, coach and mentor team members
• Establish quantitative performance management routines with team members
• Engage and educate Crown Castle key stakeholders about Supplier Management process
• Establish supplier development, supplier master, approved supplier, supplier quality, supplier safety, and corporate fleet processes
• Create and maintain Supplier Management, supplier performance and fleet performance dashboards
• Use Supplier Management, supplier performance and fleet dashboards (as well as other resources) to identify performance opportunities
• Design and implement process improvement initiatives related to supplier and fleet management
• Own the relationship with outside tools and services suppliers that support the function (e.g., Coupa Supplier Information Module (SIM), Avetta, Holman, etc.)
• Establish procedures and policies for proper use of Supplier Management tools
• Establish supplier quarterly business process frameworks and supplier performance improvement plans when necessary
• Build and maintain strong, collaborative relationships both within and outside of the Supply Chain Team to drive accomplishment of overall Supply Chain goals and objectives

Expectations

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Good financial acumen
• Excellent interpersonal skills, able to build and maintain trusting relationships
• Understanding of the data sets that can be pulled from the system for reporting purposes
• Ability to meet project deadlines and manage resources accordingly
• Proficient in Microsoft Office
• Strong organization and prioritization skills

Education/Certifications

• Bachelor’s Degree or equivalent experience

Experience/Minimum Requirements

• Five (5) years purchasing, supply chain and/or related experience

Organizational Relationship

Reports to: Director Business Performance Improvement – Supply Chain Management

Title(s) of direct reports (if applicable):

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require up to 25-35%% travel.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)