Address
Form of workCompany:
Cox Enterprises
Job Family Group:
Business Operations
Job Profile:
Operations Management Manager
Management Level:
Manager - Non People Leader
Travel %:
Yes, 5% of the time
Work Shift:
Variable (United States of America)
Job Description:
The Atlanta Journal-Constitution is seeking a Manager of Strategic Operations to support strategic and business operations. This is a new role and new discipline for the AJC, and we are looking for an eager builder who is ready to jump in, meet the organization where it is, to establish and execute excellent strategies that enable us to set and meet our ambitious growth goals as one team. This role will work across the AJC as we transform from a storied newspaper into a modern media company.
The Team
In partnership with the Director, Strategic Operations, this role leads the strategic and business operations, enabling leadership to establish and evolve strategic direction for the AJC. This team lives at the intersection of all AJC teams and is responsible for understanding how the work of all teams affect one another. The Strategic Operations team establishes the processes and mechanisms by which we will have early warning signs of work being on/off track long before we see the results in our business metrics.
The Work
• Manage processes to support compliance and decrease risk by leading the processes to manage 3rd party relationships including contractors, vendors, freelancers, and more. This role will partner with shared CEI teams and work across the AJC to facilitate needed implementation and execution. In addition, this role will ensure business continuity planning processes are operational and up to date to ensure risks are mitigated for the overall business.
• Manage AJC documentation (program, projects, processes) across departments and cross functional teams including output of work, stakeholder documentation, OKR (Objectives & Key Results) documentation and actions, curation of assets, 3rd party processes, business continuity planning, and SharePoint management.
• Manage short-term and long-term project management initiatives, track progress, design work plans and dependencies, mitigate risks, provide statuses, manage stakeholder escalations and expectations, and ensure on-time delivery. This role will work in partnership with all departments and functions within AJC to achieve the business goals for a particular project.
• Manage weekly and monthly mechanisms to evaluate business performance, audience performance, progress to work, and support teams to take action towards overall business goals. This role will liaise with multiple teams to identify and tee up key insights that positively affect metrics and business outcomes. This role is responsible for surfacing business insights, leading agreed upon actions to execution, and tracking the associated impact of those actions.
• Manage OKR tracking and evaluation. This role will manage and evolve systems, processes, and excellence in using OKRs to create a line of sight into all work and the ability to detect early warning signs of work off track well ahead of having any effect on business outcomes. The person in this role will be responsible for leveraging best practices, seeking feedback, and evolving our OKR discipline with the leadership team.
Skillset Needed
• Empathy and EQ
• Influence
• Mature operator
• Project management
• Process management and systems thinking
• Proven ability to effectively balance short-term and long-term needs
• Attention to detail and excels in timely delivery and execution
• Agility and flexible thinking
• Resourceful
• Impeccable written and verbal communications
• Proactively identifies problems, poses solutions, and implements actions plans and schedules
• Evaluation of multiple solutions to any challenge
• Ability to lead cross functional teams without authority
• Ability to build deep trusted partnerships across internal and external teams
Required Experience
• A bachelor's degree and 6 years of relevant experience with 1 of those years being in a lead or management type role OR MS plus 4 years of experience with 1 being in a lead or management type role OR 10 years with no degree
• At least 3-5 years of experience in a project management role
• Experience implementing and working with OKRs and KPIs
• Experience working with data and insights and presenting business insights
• Demonstrated ability to work with speed, detail, balancing multiple priorities
• Demonstrated ability for critical thinking, problem solving, and creative solutions
• Demonstrated experience in project and process management best practices, frameworks, and tools
Ideal Experience
• Working knowledge of product and content organizations
• Working knowledge of the news or media industry
• Working knowledge of digital subscription products
About Us:
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Cox Enterprises
Job Family Group:
Business Operations
Job Profile:
Operations Management Manager
Management Level:
Manager - Non People Leader
Travel %:
Yes, 5% of the time
Work Shift:
Variable (United States of America)
Job Description:
The Atlanta Journal-Constitution is seeking a Manager of Strategic Operations to support strategic and business operations. This is a new role and new discipline for the AJC, and we are looking for an eager builder who is ready to jump in, meet the organization where it is, to establish and execute excellent strategies that enable us to set and meet our ambitious growth goals as one team. This role will work across the AJC as we transform from a storied newspaper into a modern media company.
The Team
In partnership with the Director, Strategic Operations, this role leads the strategic and business operations, enabling leadership to establish and evolve strategic direction for the AJC. This team lives at the intersection of all AJC teams and is responsible for understanding how the work of all teams affect one another. The Strategic Operations team establishes the processes and mechanisms by which we will have early warning signs of work being on/off track long before we see the results in our business metrics.
The Work
• Manage processes to support compliance and decrease risk by leading the processes to manage 3rd party relationships including contractors, vendors, freelancers, and more. This role will partner with shared CEI teams and work across the AJC to facilitate needed implementation and execution. In addition, this role will ensure business continuity planning processes are operational and up to date to ensure risks are mitigated for the overall business.
• Manage AJC documentation (program, projects, processes) across departments and cross functional teams including output of work, stakeholder documentation, OKR (Objectives & Key Results) documentation and actions, curation of assets, 3rd party processes, business continuity planning, and SharePoint management.
• Manage short-term and long-term project management initiatives, track progress, design work plans and dependencies, mitigate risks, provide statuses, manage stakeholder escalations and expectations, and ensure on-time delivery. This role will work in partnership with all departments and functions within AJC to achieve the business goals for a particular project.
• Manage weekly and monthly mechanisms to evaluate business performance, audience performance, progress to work, and support teams to take action towards overall business goals. This role will liaise with multiple teams to identify and tee up key insights that positively affect metrics and business outcomes. This role is responsible for surfacing business insights, leading agreed upon actions to execution, and tracking the associated impact of those actions.
• Manage OKR tracking and evaluation. This role will manage and evolve systems, processes, and excellence in using OKRs to create a line of sight into all work and the ability to detect early warning signs of work off track well ahead of having any effect on business outcomes. The person in this role will be responsible for leveraging best practices, seeking feedback, and evolving our OKR discipline with the leadership team.
Skillset Needed
• Empathy and EQ
• Influence
• Mature operator
• Project management
• Process management and systems thinking
• Proven ability to effectively balance short-term and long-term needs
• Attention to detail and excels in timely delivery and execution
• Agility and flexible thinking
• Resourceful
• Impeccable written and verbal communications
• Proactively identifies problems, poses solutions, and implements actions plans and schedules
• Evaluation of multiple solutions to any challenge
• Ability to lead cross functional teams without authority
• Ability to build deep trusted partnerships across internal and external teams
Required Experience
• A bachelor's degree and 6 years of relevant experience with 1 of those years being in a lead or management type role OR MS plus 4 years of experience with 1 being in a lead or management type role OR 10 years with no degree
• At least 3-5 years of experience in a project management role
• Experience implementing and working with OKRs and KPIs
• Experience working with data and insights and presenting business insights
• Demonstrated ability to work with speed, detail, balancing multiple priorities
• Demonstrated ability for critical thinking, problem solving, and creative solutions
• Demonstrated experience in project and process management best practices, frameworks, and tools
Ideal Experience
• Working knowledge of product and content organizations
• Working knowledge of the news or media industry
• Working knowledge of digital subscription products
About Us:
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
