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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:
The Technical Manager – position is responsible and accountable for day-to-day supervision and direction of developers related roles within a specific functional area. Directly supervises engineering professionals. Has management accountability for the administration and operational support of specific functional IT development activities supporting departmental or functional strategy. Leads application of structured methods to analysis, design, development, testing, evaluation, and implementation and support specific platforms. Ensures stable performance and availability of platforms through monitoring and tuning. Works closely with senior managers and SME Leadership team to influence technical and architectural aspects of computing platforms.
- Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners
- Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and impactful team
- Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
- Ensure technology solutions align with architectural and evolving security standards
- Collaborate with senior business and technology leaders to drive important initiatives
- Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 5+ years of application delivery and life cycle management experience
- Proven track record of ownership and successful delivery
- Minimum 2 years of production experience with foundational AWS Services (ECS, CDK, Lambda, SQS, RDS, VPC, CloudWatch, Cloud Formation, Route53, ALB etc.) and its cloud architecture.
- 5 + years of hands-on experience with .NET technologies
- Experience of serverless technologies, services and container technologies (Docker, Kubernetes etc.)
- Experience working with team members in agile development environment where continuous integration and continuous delivery are critical
- Experience with security principles: Authentication, authorization, OAUTH, SAML, public-private key encryption, asymmetric encryption, symmetric encryption, token validation, encoding, single sign-on
- Knowledgeable with microservices and how they are applied in a cloud environment
- Support development to improve cloud native adoption
- Must be legally authorized to work in the United States for any employer without sponsorship
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- Participates in assessing and recommending improvements to the organization structure, roles and responsibilities
- Responsible for individual performance assessments and improvement plans
- Responsible for coaching, counseling, assisting employees to develop individual career development and training plans
What will help you propel from the pack (Preferred Qualifications):
- Knowledge of systems (operating/Integration/architecture) and programming languages/methodologies
- Understanding of server and desk top based technology, using network systems related to enterprise view
- Previous airline experience is ideal
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
