Manager - Population Health Ambulatory

If interested, please apply and email your resume to PBaker@mlkch.org. 

POSITION SUMMARY

Reporting to the Vice President of Ambulatory Services of the Martin Luther King Community Healthcare, (MLKCH), the Manager Population Health Ambulatory will provide leadership and support in designated territories to build relationships with medical group practices to support physician engagement, clinical practice transformation and drive acheivement by conducting the key functions below. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Plays a critical role in performance management through the delivery and management of physician reports, providing feedback and education, and guiding actionable initiatives from data
2. Integrate care management, utilization management, risk adjustment, annual wellness visit and quality initiatives into practice and assist with program engagement
3. Lead the transition of innovative ideas from pilot to implementation and share best practices across all markets
4. Assist with network management strategy, including, specialty referral strategies, co-management agreements, physician meetings infrastructure (POD) and access initiatives
5. Total medical expense and cost savings initiative support
6. Strong relationship building by identifying go-to physician leaders and leveraging practice relationships to engage, implement, and sustain Cerner programs
7. Co-facilitate and or lead practice manager forums/meetings related to value based care initiatives
8. Provide EMR, HealthyeIntent, and other technology training in the practice
9. Facilitate physician/practice education through multiple modalities including internal and external learning management systems.
10. Drives quality performance and quality improvement through motivating employees to optimal performance, and serves as a resource to staff for clinical, ethical or systems issues.
11. Supports systems and report development of report structures that would allow the leaders to run their reports with ease, let the end users generate and analyze the reports they want within parameters. Set up some standard reports for the end users to monitor the process improvements in the individual areas. Provides training and support to make the end users more self-sufficient to run the reports/analysis they may need.
12. Comfortable to multitasks, work with various stakeholders and responds to the stakeholders' inquires and needs in timely manner.
13. Other duties as assigned. 

POSITION REQUIREMENTS

A.   Education

•  Bachelor's Degree

 B.  Qualifications/Experience

• 3+ years of leadership experience in practice management, provider relations and project management
• Must have a valid Driver's License and ability to travel locally/regionally up to 80% of the work day
• Proficient in Microsoft Office products (Excel and PowerPoint)
• Excellent written and oral presentation skills, with the ability to engage, inspire, build credibility and trust
• Highly organized and self-motivated individual with ability to adapt to various work spaces and work autonomously
• Collaborative working style with the ability to work across different teams, areas of expertise, and adapt to ambiguous environments and clientele
• Hypothesis driven to identify trends, predict issues, highlight critical areas, and develop corrective action plans

C.   Special Skills/Knowledge

• 3 years+ experience in practice re-design work including Patient Centered Medical Home, Practice Transformation, Quality Improvement, ACO development, Ambulatory Care, Quality and Efficiency metrics, and EMR
•  IPA and/or health plan experience with a provider perspective and strong orientation to value-based care principles and the health policy landscape
• Working knowledge of clinical quality metrics such as RAF, HEDIS, NCQA or National Quality Forum type metrics
• Experience in data analytics comprehension

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