Manager - Physical Security & Life Safety Systems

Overview
This job contributes to REI's success in protecting our people, product and profitability by leading the team responsible for providing best-in-class design, support, and maintenance of the Physical Security and Life Safety Systems in our retail stores, distribution centers and experience-based locations. This manager will leverage strong project management skills and security mindset to create innovative security designs and lifecycle management plans for Physical Security infrastructures such as access control, intrusion alarms and CCTV systems. This position serves as a strong cross-divisional partner to internal teams and manages all associated vendor relationships and contracts. This position drives team results, ensuring on time, on budget project delivery as well as swift effective response to emerging security-related needs.

• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.Ensures employees, vendor partners and contract workers adhere to legal and operational compliance requirements.
• Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
• Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
• Manage the team responsible for designing and maintaining the co-op's Physical Security and Life Safety Systems.
• Provide technical guidance on more complex issues.
• Use sound project management principles to ensure security projects, programs and strategies are effectively implemented.
• Assist in evaluating, updating and refining security policies and procedures and ensuring consistent compliance across various lines of the business.
• Provide input and operational insight to overall security strategy and budget planning.
• Responsible for overall program management and service delivery for security and Life Safety Systems equipment including, but not limited to access control, fire detection, intrusion detection, electronic article surveillance (EAS) and CCTV systems.
• In coordination with other Asset Protection leaders, identify and prioritize new capital security projects.
• Manage vendor contracts, deliverables, relationships and service level agreements for maintenance of security systems and features.

Responsibilities and Qualifications

• 7+ years in the security field with proven knowledge of Physical Security best practices to include, but not limited to design and optimization of Physical Security and Life Safety Systems, crime prevention through environmental design (CPTED) principles and the Zones of Influence
• 3+ years supervising teams to achieve specific outcomes.
• 3+ years security design and project management, preferably in a retail environment * Ability to travel beyond your base location/region up to 20% of the time to both in state and out of state locations
• Experience overseeing security installations during construction projects
• Proficiency in a variety of security systems, applications, hardware and practices related to access control and video surveillance.
• Working knowledge of Physical Security systems, principles and standards *
• Continuous improvement mindset with an emphasis on seamless, invisible security systems and excellent customer service
• Certification(s) (or ability to obtain them) in common security systems
• Certification in Crime Prevention Through Environmental Design
• Strong verbal and written communication skills
• Experience assessing various contracts, managing vendors and service level agreements
• Creates a strong, mutually supportive work spirit and culture where people can do their best by establishing trust and inspires others.
• Makes effective organization and people decisions in a manner consistent with REI's values and ethics.
• Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.

Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$96400 - $154300 per year