Manager Network Security Operations

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

The Network Security Operations Manager serves to lead a high performing team that promptly isolates issues, restores service, implements change, and provides consultation to peers. Management duties include hiring, performance coaching, making development decisions and initiating corrective actions. You'll be accountable to deliver highly available, scalable, and diverse network and cybersecurity infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.  Develops and coach teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

 

Responsibilities

• Monitors & supports Network Security Operations to ensure service availability of infrastructure is optimized while conforming to risk, compliance and assurance efforts at the software application, system, and network environment level.
• Review internal operational processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively.
• Assists Network & Cyber Security Engineers in the design and development of security solutions consistent with business goals and risk tolerance.
• Ensures compliance to audit, regulatory and legal requirements. Implements solutions to align with the Cybersecurity Strategy.
• Correlates incident data to identify specific vulnerabilities and makes recommendations that enable expeditious remediation.
• Oversees and determines timeframes for major deliverables including system updates, upgrades, migrations, and outages.
• Builds and maintains effective relationships with peers and internal business partners. Manages relationships with security partners and vendors. Maintains in-depth knowledge of security trends, threats and attack techniques.
• Runs and shares regular operation system reports with senior staff and identifies opportunities for team training and skills advancement.

 

 

Minium qualifications

• Bachelor's in information technology, Engineering, Information Security
• 6+ years in Network or Cybersecurity Engineering, Information Security or related.
• In lieu of a degree, 8+ years of experience in Network or Cybersecurity Engineering, Information Security or related.

 

Preferred qualifications

• Master’s in information technology
• 5+ years in demonstrated leadership experience in the Network or Cybersecurity Operations space
• Cisco Industry Certification - CCNA or higher, ITIL foundations, or related certification
• Demonstrated experience with troubleshooting network issues related to Palo Alto NGFW, Broadcom web proxy, Netskope SWG & Bricata IDS
• Demonstrated experience with troubleshooting network issues related to Cisco route/switch, ASA/Firepower, VPN and Out-of-Band connectivity.
• Advanced knowledge with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others
• Demonstrated experience with Incident, Change & Problem Management processes.
• Advanced knowledge of ITIL framework, ServiceNow and process management
• Advanced knowledge with Network Automation skills such as Ansible, Git & scripting tools.
• Intermediate knowledge with network services products – F5 Load Balancing, Bluecat DNS/DHCP/IPAM

Application Deadline:

The application window for this position is anticipated to close on Dec-19-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)