Manager Med Staff Svcs

Description

Introduction

Do you have the career opportunities as a Manager Med Staff Svcs you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Manager Med Staff Svcs where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Under management of the Division AVP of Medical Staff Services, the incumbent provides support and oversight of services for the credentialing and privileging and database management functions of the Division Medical Staff Services Department (MSSD) including, but not limited to, Cactus file review for new applicants and re-applicants for membership and/or clinical privileges completed by the Credentialing Processing Center (CPC), updating the Cactus practitioner records in the Cactus database as appropriate, and utilizing HCA Healthcare tools for provisioning practitioners with appropriate access to HCA clinical systems and role based applications. 

• Oversee Division centralized Medical Staff Services credentialing and privileging operations for privileged and non-privileged providers.
• Develop and implement Division standardized credentialing and privileging processes and job aids in accordance with accreditation/regulatory standards, HCA Healthcare policies, and Medical Staff governance documents.
• Facilitate orientation and onboarding of new Division Medical Staff Coordinators.
• Educate Division Medical Staff Coordinators on internal processes for credentialing and privileging tasks, database management, medical staff administration and system access.
• Manage and support facility requests for temporary privileges and expedited file requests.
• Oversee dynamic expiration management process (PARA.PP.CRED.36 and MSS-003).
• Develop reports, queries and documents when requested to support Division requests.
• Routinely audit Cactus and monitor MSS Metrics for performance improvement and to enhance operational effectiveness.

• Respond to emails and voicemails promptly; manage monitoring of shared mailbox and calendar.
• Oversee compliance of hospital non-privileged provider licensure, NPI and exclusion checks in accordance with Ethics & Compliance Policy COG.PPA.002.
• Support and facilitate information Sharing in accordance with COG.PPA.001.
• Assist with preparation for regulatory, internal and accreditation surveys.
• Respond to annual QIO Audits (KEPRO) on behalf of Division facilities.
• Manage Physician Learning Center/Healthstream database for provider education.

• Support provider system access requests and manage escalated provider access issues from Coordinators, escalating to Access Management team or Division AVP when necessary.
• Support management of the Meditech/eHR Dictionary related to practitioner permissions and privileges.

• Coordinate/Facilitate/Attend Division Medical Staff Services meetings – scheduled as needed (Webcam required).
• Work scheduled hours and communicate any changes to supervisor.
• Coordinate work schedules and Paid Time Off for Medical Staff Coordinators.
• Collaborate with Division leaders on pertinent projects as needed and perform other duties as assigned.

EDUCATION

High School diploma or equivalent required. Bachelor’s degree in healthcare management, business, or related field of study preferred.

EXPERIENCE

Minimum of 3 years comprehensive credentialing experience in an acute care hospital or Credentialing Verification Organization (CVO) setting.

1 year supervisory/management experience preferred.

HCA Healthcare credentialing and Cactus experience preferred.

CERTIFICATION

Certified Professional Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialist (CPCS) – May be obtained within 1 year of hire date.

Capital Division which encompasses 19 hospitals overall. Our hospitals include one Level I, three Level II, and four Level III trauma centers. The Capital Division office is located in downtown Richmond, VA. We are home to one of HCA's largest hospitals, 500 bed + Chippenham Hospital.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Med Staff Svcs opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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