Manager, Inflight Dining And Service Strategy And Support

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role will help execute the department’s vision, strategy, and innovation.
• You'll provide support to ensure both strategic and tactical elements are organized and cohesive.
• This job is a member of the Inflight Dining and Service team within the Inflight group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Support Inflight Dining and Service strategic thinking by evaluating catering model and processes to drive efficiencies and cost savings
• Evaluate current logistics and delivery processes to determine improvements
• Project managing initiatives spanning the functional areas of the IDS team includign planning, performance, and production
• Maintain project log(s) to ensure consistency within the organization
• Lead the IDS Strategy and Support team,
• Tracking goals and implementation (both for short and long term items)
• Provide both updates and direction for menu guides
• Sign-off on AAdvantage collateral and events for Inflight

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree / Master's degree or equivalent work/training experience
• 5+ years of proven experience leading teams and/or complex project management

Preferred Qualifications- Education & Prior Job Experience

• Previous airline and catering operations experience

Skills, Licenses & Certifications

• Advanced knowledge of Microsoft Office to include Word, Excel, Outlook and PowerPoint
• Highly creative and analytical while effectively managing processes within the team
• Ability to identify and drive creative product and marketing solutions while operating within a budget
• High level of initiative and proven experience managing a large workload and changing priorities with limited direction and ease
• Strong project management experience and analytical skills
• Proven track record creating and presenting presentation to all levels of leadership

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and Support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.