Manager II Pharmacy Tech - BioPlus

Description

Manager II Pharmacy Tech - BioPlus

Location : This position will work on-site in our Indianapolis, IN Elevance Health PulsePoint office 5 days per week.

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

The Manager II Pharmacy Techis responsible for delivering exceptional service through the management of Order Entry Managers and Data Enter Managers and other operational resources (for example leads or operational experts) who support pharmacy operations, ensuring their team’s quality management program goals are being implemented, team workflow issues are identified and solved for, ensuring operational excellence of all policies and procedures while leveraging training resources and policy and procedures appropriately.

How you will make an impact:

• Ensures time and attendance and payroll is compliant with department standards.
• Coaching and developing associates
• Hires, trains, coaches and evaluates the performance of direct reports to achieve pharmacy operational expectations.
• Development and monitoring of department and team goals
• Forming a healthy team culture and working collaboratively with leaders across the organization.
• Support with project-based work assigned by leadership to support the needs of the business
• Schedule and lead team meetings
• Contribute to departmental meetings.
• Support the Director of Operations with cross functional relationships and deliverables associated with other teams such as:
  • Pharmacist in Charge’s team to ensure appropriate licensure/certification requirements are maintained.
  • Accreditation standards are maintained.
  • Appropriate quality auditing practices are implemented and maintained.
  • Director of Ops Support’s team to develop and operationalize Work Force Management strategies.
  • Training program designs
  • Administration and maintenance of appropriate training course content \
  • Any reporting analysis, reporting requirements or related matters as requested by the business.

Minimum Requirements:

Requires BA/BS in a related field and minimum of 5 years’ experience in pharmacy operations, managed care, hospitals and/or retail environments with 2 years leadership experience within a Pharmacy Services call center and experience processing prior authorizations and coverage determinations and experience in appeals/grievances; or any combination of education and experience, which would provide an equivalent background. Current State Pharmacy Tech required. Certification or National Certification based on applicable state(s) required.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Preferred Skills, Capabilities and Experiences:

• Experience leading high volume Pharmacy Technician teams highly preferred

• Prior experience in retail or long-term care pharmacy highly preferred

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.