Address
Form of work
SalaryManager II: Performs moderately complex (journey-level) managerial work administering the daily operations and activities related to training and development of curriculum for the training division. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
Essential Job Functions:
Manages day-to-day activities of staff within a business function, division, or department.
Review, monitor, and approve leave ensuring to meet the agencies business need is met.
Carry out other expected human resources activities with direct reports.
Plan, direct and monitor the development of training services.
Project manage the development of training services by direct reports.
Provide direct reports with clear direction and information on responsibilities and work performance expectations.
Supervise the development of asynchronous, synchronous, and blended learning training methods developed by direct reports.
Assign workflow of development projects ensuring equitable distribution of assignments.
Implement appropriate personnel actions to foster a fair, honest, and equitable work environment.
Manages staff development plans and activities.
Create performance development plans for direct reports.
Plan and coordinate professional development services for direct reports.
Oversee the advancement of staff through training and effective use of employee development plans.
Evaluate performance through direct observation and assessment of course evaluations and assessments.
Conduct performance evaluations at least annually.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Monitor workflow of training products to ensure timeliness, quality, and accessibility standards are met.
Establish project goals and learning objectives through project consultation with stakeholders.
Develop project management materials to identify project breakdown structure.
Develop timelines for project completion and identify priority of program needs through consultation with stakeholders.
Identify consistency of feedback is provided to stakeholder.
Evaluate and assess curriculum development projects for compliance with agency accessibility standards.
Review end of course evaluation data to assess effectiveness of curriculum for stakeholders.
Evaluate training outcomes to ensure training outcomes align with organizational goals.
Collaborate and plan with stakeholders to identify training goals and objectives.
Evaluate training outcomes to determine if objectives are met.
Participate in program improvement meetings to provide updates on training and gain insight into training needs.
Develop project timelines to be used for annual governance reports identifying staff resources allocation for basic skills development and certification.
Develops and implements techniques for evaluating business function, division, or department activities.
Create training evaluation metrics and outcomes for stakeholders.
Compile and analyze data to evaluate training outcomes for stakeholders.
Develop and implement strategies to review, edit and publish project revisions ensuring compliance with policy and procedures.
Develops and evaluates budget requests, monitors budget expenditures, and makes adjustments as necessary.
Evaluate and develop requests for use of agency funds for business need and identify return on investment.
Monitor use of agency funds to procure professional development opportunities for staff.
Develops and evaluates policies and procedures; and monitors compliance with policies and procedures.
Conduct annual review of CLOE process and procedures, related to project management, to assess for applicability and functionality impacting business needs.
Develop procedures to ensure timeliness, quality, and consistency of training.
Monitor development project assessment and evaluation for compliance with agency policies and compliance standards established by operational procedures.
Identifies areas of needed change and makes recommendations to improve operations.
Represent CLOE on agency and enterprise committees and workgroups as a training expert to assess, identify and recommend training opportunities to address performance needs.
Evaluate CLOE process and procedures assessing for applicability and sustainability, making appropriate recommendation for improvement or enhancements.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
Respond to training needs inquiries from stakeholders, providing guidance for availability of training resources and development of new product.
Participate in agency committee and workgroups as a training and curriculum expert.
Prepares management and productivity reports; and reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
Compile annual data reports to identify training development resource allocation.
Review training assessment and evaluation reports to ensure training meets agency needs and stakeholder expectations.
Review and evaluate training materials for professional appearance, clarity, and thoroughness in detail meeting the intended goals and objectives.
May plan and develop a budget for a business function, division, or department.
NA
May confer with executive management to develop strategic plans and long- and short-term goals for the department.
Participate in internal and external stakeholder engagement initiatives and awareness efforts to identify barriers to effective customer service.
Collaborate and communicates with department management to formulate and develop plans, procedures, and programs to meet specific training needs for direct reports and stakeholders.
May manage the preparation, development, review, and revision of legislation.
N/A
Supervises the work of others.
Supervises the work of Training Development Specialist.
Hires, manages, and develops training plans for Training Development Specialist.
Disseminates information and management decisions to staff regarding agency and department activities.
Provides staff with tools and information needed to carry out their responsibilities and to succeed in their work.
Reviews and approves leave and carries out other expected human resources activities with direct reports.
Directs staff regarding activities and operations of functional areas and oversees the improvement of the program operations.
Performs related work as assigned.
Manages day-to-day activities of staff within a business function, division, or department.
Manages staff development plans and activities.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Develops and implements techniques for evaluating business function, division, or department activities.
Develops and evaluates budget requests, monitors budget expenditures, and makes adjustments as necessary.
Develops and evaluates policies and procedures; and monitors compliance with policies and procedures.
Identifies areas of needed change and makes recommendations to improve operations.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
Prepares management and productivity reports; and reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
May plan and develop a budget for a business function, division, or department.
May confer with executive management to develop strategic plans and long- and short-term goals for the department.
May manage the preparation, development, review, and revision of legislation.
Supervises the work of others.
Performs related work as assigned.
Knowledge Skills Abilities:
Knowledge of the principles and practices of public administration and management.
Knowledge of training procedures and techniques; of adult education principles, practices, and techniques; of learning management and learning content management systems; of group processes, group dynamics, and interpersonal relations; and of instructional design and curriculum development.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skill in operating computers and applicable computer software.
Skill in instructing others, in facilitating workshops, and in the use of computer and applicable software.
Skill in project management.
Ability to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare memorandums and reports; and to communicate effectively.
Ability to formulate learning objectives; to develop training objectives; to evaluate the effectiveness of training; and to assess training needs.
Ability to provide leadership and manage the work of others
Ability to accomplish goals
Ability to apply quality assurance standards
Ability to create and evaluate training programs
Ability to evaluate effectiveness of training delivery
Ability to communicate effectively, orally and in writing
Ability to analyze training needs
Skill in planning and budgeting for various training programs
Ability to develop and maintain effective working relationships within the CLOE division and DFPS Program staff.
Registration or Licensure Requirements:
May require registration, certification, or licensure in a specialty area.
May require registration, certification, or licensure in a specialty area.
Initial Selection Criteria:
Experience in the management of a business function, division, or department relevant to the assignment. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.
Experience in the management of a business function, division, or department relevant to the assignment. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.
Additional Information:
Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information, see the Texas State Auditor's Military Crosswalk here.
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information, see the Texas State Auditor's Military Crosswalk here.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
