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Form of work202400123S
Title:Manager I - Ticketing Operations Manager
FLSA status:Exempt
Hiring Salary:This position is a pay grade 6. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.
Occupational Category:Professional
Department:IMC Athletics External Engagement
Division:Integrated Marketing Communications
Open Date:04/05/2024
Open Until Filled:Yes
Educational and Experience Requirement:Bachelor’s degree in related field. One year of experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position:Performs routine managerial work administering the daily operations and activities of the Bearkat Ticket Office.
Primary Responsibilities:Manages daily activities of the Bearkat Ticket Office. Oversees ticket service and operations. Implements plans for season tickets, group sales, and individual game sales. Builds relationships with season ticket holders, general public and staff. Acts as the point of contact for the Athletic Department ticket operating system (PACIOLAN). Hires and trains student ticket office employees. Develops schedules, priorities, and standards for achieving goals. Manages the ticket box office at athletic events. Sets timelines and ensures that all ticketing events are implemented and executed. Performs other related duties as assigned.
Other Specifications:Knowledge of local, state, and federal laws. Ability to manage business functions. Communicates with other university departments, personnel, and other agencies.
Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.
Full Time
Quicklink:https://shsu.peopleadmin.com/postings/38753
EEO Statement:Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
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