The Manager, HR Administration is responsible for overseeing the administration of the Clinic's HR programs and initiatives. Key responsibilities include participating in the research, analysis, development/revision, education, promotion, support, and implementation of HR programs, policies, and procedures.
Job Relationships
Reports to the HR Director
Principal Responsibilities
- Oversee the administration of the Clinic's HR programs and initiatives. Ensure a positive employee experience on behalf of HR.
- Ensure consistent policy administration and escalate matters as appropriate.
- Ensure employee inquiries and complaints are handled with quick, equitable, and courteous resolution. Effectively communicate and partner with internal and external contacts to ensure a smooth and accurate experience for all employees and partners.
- Evaluate current practices and procedures and recommend ongoing process improvement.
- Develop a strategy and create training and education tools to communicate the Clinic's HR guidelines and offerings to employees and leaders.
- Manage the day-to-day operations of one or more HR teams.
- Advise management on HR decisions, policy, and guideline interpretation.
- Stay abreast of industry best practice and monitor the effectiveness of existing HR policies and programs; recommend changes that are cost effective and consistent with industry trends and Clinic objectives.
- Prepare analysis and reporting and present findings to management.
- Manage the preparation of reports and applications required by law to be filed with federal and state agencies.
- Keep apprised of federal, state and local HR laws and regulations in order to ensure company compliance.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
- Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
- Perform other job duties as assigned.
Education/Experience
- Bachelor's degree in HR or related field or four years professional-level HR experience in lieu of degree. Master's preferred.
- Minimum of three or more years of progressively responsible HR experience required.
- Leadership experience preferred.
Licenses/Certificates
- Professional HR Certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP).
Knowledge, Skills and Abilities
- Proficient in Microsoft Office.
- Excellent project management skills.
- Knowledge of federal and state laws and regulations relating to benefits.
- Strong analytical skills.
- Strong interpersonal skills and the ability to interact with professionals at all levels.
Working Environment
- Operates in a professional office environment.
- Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHI/Privacy Level
HIPAA2