Manager - Hr Services

Principal Duties and Responsibilities:

·         Ensures fair treatment and satisfactory employment experience by providing advisory services to management on interpretation and consistent application of collective bargaining agreements and of company policies, procedures, and practices.

·         Conduct investigations regarding employee matters.

·         Oversees and has working knowledge of all Human Resources disciplines.

·         Must have working knowledge of cloud based HRIS systems, UKG preferred.

·         Establish and maintain relationships with employees at all organizational levels.

·         Provide both employees and management with effective and accurate feedback.

·         Handles day-to-day Employee and Labor relations matters.

·         Manages the collective bargaining pre-negotiation and negotiation process for all company labor agreements.

·         Assist with draft contract proposals and compile information and statistics on the economic proposals of both labor and management.

·         Keeps abreast of developments in Labor and Employment Law and conducts research on topics of interest in meeting company objectives.

·         Ensure that all policies and procedures (Federal, State, Labor Laws, and Company Regulations) are met with compliance.

·         Ensures HR team works cohesively and

·         Other Duties as assigned

Qualifications:

·         Strong background in Labor Relations, Employee Relations, and strong knowledge of Human Resources Management. 

·         Knowledge of state and federal laws as they apply to human resources and employment practices. 

·         Strong organizational, analytical, communications (verbal and written).

·         The ability to resolve conflict and problem solve employee related matters.

·         The ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Supervisory Responsibility:

·         Human Resources Generalist and Coordinator

Work Environment:

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. 

Physical Demands:

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.  The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Preferred Education and Experience:

·         An undergraduate degree is preferred for this position; an advanced degree is a plus.

·         Experience in hospitality, retail, entertainment, or other consumer-driven service business is required.

·         Prior experience negotiating union contracts and/or managing a union workforce is required.

·         Professional expertise in the development and/or implementation of programs in key areas of human resource management, including organizational and cultural development, performance management, succession planning, talent acquisition and employee engagement.   

·         Must have experience developing strategies to support, develop and engage a diverse workforce. 

·         5+ years of increasingly responsible leadership experience, with 3+ years in a leadership role.

·         Must be a hands-on professional with strong creative and conceptual skills, a proven track record in the management of complex issues in changing environments and exhibit a strong sense of urgency in exceeding company goals and objectives.

·         Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

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