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SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.
How will you make an impact in this role?
American Express is on a journey to provide the world’s best customer experience every day. The Digital Experience & Platforms team (DEP), within Global Commercial Services, is focused on designing and delivering a seamless digital experience that drives customer engagement as well as business growth. The Employee Card Management (ECM) team within the DEP team designs and delivers digital tools built for Corporate Program Administrators of all segments.
The Product Manager for the Employee Card Management team will be responsible for defining and delivering a unified & innovative card application experience for our Corporate Card clients within @ Work, focusing on the experience in the GCS and lead international markets. The Manager will be a strong driver with experience launching digital features in an agile environment, possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent record of operating within a matrixed corporate environment and within an impactful team environment. The role will feature a heavy emphasis as well on go-to-market as we launch digital applications globally, which will necessitate developing client-facing materials, working with compliance, and frequent meetings with our largest clients.
Key Responsibilities include:
- Ability to work in an agile environment to break down complex work requirements into right sized features consumable by an agile scrum team
- Deliver on product roadmap
- End-to-end ownership of product development and management from strategy to roadmap implementation to adoption
- Communicate with leadership to receive strategic consensus
- Partner with teams across the Enterprise to leverage Blue Box capabilities and accelerate delivery
- Partner with clients on go to market activities and impacts to digital applications
- Occasional travel
Minimum Qualifications:
- Results-driven attitude, able to work in a fast-paced environment, navigate through ambiguity, and balance multiple priorities in a matrixed corporate environment
- Strong verbal and written communication skills with the ability to influence senior leaders, knowledge of internal processes a plus
- Consistent track record to conceptualize and deliver new platform capabilities, participate in defining specifications, lead conceptual business architecture, collaborate within and across teams on design and delivery, lead project and be able to interpret results
- Bachelor’s degree
Preferred Qualifications:
- 5+ years in bringing products to market and professional experience in product management or strategy in financial Services
- PMPO or related certification
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
