Manager Field Reimbursement - West Coast (REMOTE)

As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature's Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.
Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.
We have more than 11,000 employees around the world, and products available in over 140 countries.
This position is not eligible for Visa Sponsorship.
The Field Reimbursement Manager (FRM) is a remote role supporting the market access and patient support strategy for the pharmaceutical family of products across the NHSc branded business units. The FRM brings communication, leadership, account management, access, reimbursement expertise and reactive clinical information to the field and internal teams. They are an invaluable member of the field team supporting continuity of care through process education, reimbursement expertise and clinical information supporting the patient journey. The FRM helps to minimize common barriers to care in a legal and compliant way to support appropriate patient access to care. This role reports to the Sr Director Market Access.
Key Responsibilities:

• Support customers with complex patient access challenges for the benefit of patients and their continuity of care, while following all compliance initiatives and protocols.
• Advise on appropriate resolution of reimbursement and patient access challenges issues that may impact product availability.
• Actively support field sales and Case Manager efforts to facilitate product access.
• Champion patient support and reimbursement process improvement.
• Support the team by reactively educating offices on product clinical profile.
• Complex Account Management including conducting account mapping and analysis, developing account level strategies in conjunction with the field, supporting process integration and education to facilitate access, reviewing enrollment activity to identify trends/barriers leading to delays in access.
• Reimbursement responsibilities include:
• resolving complex large volume patient issues (i.e., co-pay issues), acting as reimbursement process improvement champion, communicating and acting as the subject matter expert on local payer and reimbursement landscape and policy requirements
• educating and assisting clinics, HCP's and others with payer coverage & reimbursement challenges, proactively communicating and explaining company-specific reimbursement programs, policies, procedures, and resources, demonstrating strong knowledge of Support Programs and Services
• serving as the conduit between the healthcare provider and Case Manager to support patient access to therapy and the key link between the field sales and Case Manager, assisting with patient-specific case management needs.
• Clinical Education including providing on-label, clinical education in-services reactively, after a prescribing decision has been made, to customers including clinical staff and pharmacists to ensure patient safety. An FRM may not engage in clinical education with patients at this time.

Experience and Education Requirements

• Bachelor's Degree required, Master's Degree is preferred.
• 3+ years Field Reimbursement experience in the pharmaceutical/biotech or related industry OR 5+ years combined experience in managed care, pharmacy benefit reimbursement and complex product sales in specialty markets.
• A valid driver's license and safe driving record.
• Previous experience in GI therapeutic area(s) is preferred.
• Previous experience with both private & public payers is preferred.

Skills:

• Must demonstrate proficiency in the local payer coverage policies.
• Must demonstrate excellent working knowledge of reimbursement and the practice management and managed markets environment.
• Previous experience working with specialty pharmacies and hubs.
• Proven track record for consistently meeting or exceeding goals and objectives.
• Proven track record in working with field teams and internal business partners.
• Previous experience in completing & implementing attainable business plans.

Requisition ID: 273676
The approximate pay range for this position is $127,000 to $176,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at: About Us | Making an Impact | Nestle Careers (nestlejobs.com)
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature's Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.
Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.
We have more than 11,000 employees around the world, and products available in over 140 countries.
This position is not eligible for Visa Sponsorship.
The Field Reimbursement Manager (FRM) is a remote role supporting the market access and patient support strategy for the pharmaceutical family of products across the NHSc branded business units. The FRM brings communication, leadership, account management, access, reimbursement expertise and reactive clinical information to the field and internal teams. They are an invaluable member of the field team supporting continuity of care through process education, reimbursement expertise and clinical information supporting the patient journey. The FRM helps to minimize common barriers to care in a legal and compliant way to support appropriate patient access to care. This role reports to the Sr Director Market Access.
Key Responsibilities:

• Support customers with complex patient access challenges for the benefit of patients and their continuity of care, while following all compliance initiatives and protocols.
• Advise on appropriate resolution of reimbursement and patient access challenges issues that may impact product availability.
• Actively support field sales and Case Manager efforts to facilitate product access.
• Champion patient support and reimbursement process improvement.
• Support the team by reactively educating offices on product clinical profile.
• Complex Account Management including conducting account mapping and analysis, developing account level strategies in conjunction with the field, supporting process integration and education to facilitate access, reviewing enrollment activity to identify trends/barriers leading to delays in access.
• Reimbursement responsibilities include:
• resolving complex large volume patient issues (i.e., co-pay issues), acting as reimbursement process improvement champion, communicating and acting as the subject matter expert on local payer and reimbursement landscape and policy requirements
• educating and assisting clinics, HCP's and others with payer coverage & reimbursement challenges, proactively communicating and explaining company-specific reimbursement programs, policies, procedures, and resources, demonstrating strong knowledge of Support Programs and Services
• serving as the conduit between the healthcare provider and Case Manager to support patient access to therapy and the key link between the field sales and Case Manager, assisting with patient-specific case management needs.
• Clinical Education including providing on-label, clinical education in-services reactively, after a prescribing decision has been made, to customers including clinical staff and pharmacists to ensure patient safety. An FRM may not engage in clinical education with patients at this time.

Experience and Education Requirements

• Bachelor's Degree required, Master's Degree is preferred.
• 3+ years Field Reimbursement experience in the pharmaceutical/biotech or related industry OR 5+ years combined experience in managed care, pharmacy benefit reimbursement and complex product sales in specialty markets.
• A valid driver's license and safe driving record.
• Previous experience in GI therapeutic area(s) is preferred.
• Previous experience with both private & public payers is preferred.

Skills:

• Must demonstrate proficiency in the local payer coverage policies.
• Must demonstrate excellent working knowledge of reimbursement and the practice management and managed markets environment.
• Previous experience working with specialty pharmacies and hubs.
• Proven track record for consistently meeting or exceeding goals and objectives.
• Proven track record in working with field teams and internal business partners.
• Previous experience in completing & implementing attainable business plans.

Requisition ID: 273676
The approximate pay range for this position is $127,000 to $176,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at: About Us | Making an Impact | Nestle Careers (nestlejobs.com)
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.